Bad
Based on 239 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Webflow is a Website Experience Platform that empowers modern marketing teams to visually build, manage, and optimize stunning websites that offer both the consumer experience teams expect and the enterprise-grade performance and scale they need. With AI-driven personalization baked in, Webflow helps teams significantly boost conversion rates, translating directly into measurable business growth.Today, over 300,000 of the best companies in the world from The New York Times, Dropbox, Away, Clear, Lattice, Vanta, TED, IDEO, Greenhouse, Checkout.com to Orangetheory Fitness build, manage, and optimize their websites on Webflow. Founded in 2013 and based in San Francisco, Webflow is backed by Accel, CapitalG, Silversmith Capital Partners, Y-Combinator, and Draper Associates.
Webflow (webflow.com) has 239 customer reviews on Folks Told, with an average rating of 1.9 out of 5.
Showing 159 reviews with 1 star · Clear filters
la182
Awful customer service and refused to honour start up discount that is meant to be provided as part of a FounderPass membership. Platform is clunky and saying you don't need coding knowledge is bul****. Writing HTML and CSS yourself is genuinely easier than trying to navigate their platform and interface. Interactions in particular make no sense and their help pages and 'courses' are useless.
Emily T.
Absolutely terrible platform. Zero customer support. Jumping through many hoops just to close the account. Garbage platform. Do not use.
Wo
En version gratuit score Google speed en mobile mauvais juste avec une photo !
jayden E.
Bunch of scammers, I will change my review once I get my refund. A customer service agent said he would cancel my account and refund me a week later on live chat and then disappeared while charging me another month the month later. The refund system is lengthy and long, I had to go backwards and forwards through 16 different sections of the website in order to process my refund, The refund button then has a bug on it so it doesn't even work, the system itself is crap and they expect you to enroll in webflow university in order to navigate their buggy website. Honestly stay away from webflow.
John
The performance of this platform is AWFUL. The hosting SUCKS and can't handle small number of concurrent users. Customer service is a waste of your time. Save yourselves the hassle and stay well away
Maria H.
I spend hours setting up a theme. The theme had a CMS support that I didn't need and I tried to remove it. This is not possible. They strategically added this option because it is increasing your monthly plan by double. There is no way to remove it, once its added. The support doesn't exist either. They closed all avenues to force you to pay extra. Do not waste your time!
Matthew S.
Stay well away... Ignored my requests to cancel then took payment anyway... Cowboys
SarahMcK
Soc-2 requirements state we need certain headers on our website but webflow is actually blocking us from being able to add the required headers. Their rationale is that we have to upgrade to "enterprise lite" for $15k annually in order to add the standard headers (we pay less than $300 annually right now). For context, we added these headers to our product websites within minutes and achieved A+ ratings. Webflow is actually blocking us from being soc-2 compliant unless we shell out $15k additional every year for the ability to add "custom" headers -- what they call "custom" are industry standard headers that any soc-2 compliant website needs to have in place. Our website is a 9 page static website with just text. I would not say Webflow is secure or soc-2 compliant given this experience, I would call them "soc-2 optional" - and only an option if you pay 49x the regular price for a basic website.
