West & WillowReviews of westandwillow.com

Reply from West & WillowDec 9, 2020

Hello David, I have found a number of email threads with yourself, all of which have been responded to. Can you kindly check your junk or spam folder please?

Reply from West & WillowDec 9, 2020

Hello Amber, I have checked your order, and can see that it has been shipped! The chance of the portrait being delivered by Christmas is high!

Reply from West & WillowDec 11, 2020

Hello Mande, We totally get you! As of the moment, we don't have a system set up for preview yet. We are still working on making some internal changes based on your recommendations. 👍🏼 We also sent you an email for the latest update on your order.

Reply from West & WillowDec 9, 2020

Hello Lori, Thank you so much for entrusting us with your pet's portrait! In an effort to get your order to you as efficiently as possible, we do not order artwork previews. Guaranteed though that we have extremely talented designers that will bring out the best of your pets. 👍🏼

Reply from West & WillowDec 9, 2020

Hello Taylor, Thank you so much for the positive feedback despite the delay. We are sending you an email now for the latest update in your order. We greatly appreciate your patience! 🙏

Reply from West & WillowDec 10, 2020

Hello Eric, Thank you so much for the feedback! We totally get you about the price! Guaranteed though that our portrait comes with high-quality standards. 👍🏼

Reply from West & WillowDec 11, 2020

Hello Tyna, We're so glad to know that you find the order process easy to do! We also sent you an email for an additional information about your order.

Reply from West & WillowDec 11, 2020

Hello Victoria, Thank you so much for the positive feedback! Rest assured that you will receive an email with tracking information as soon as your order is on the way.