Kristin S.
The pictures are adorable and I can’t…
The pictures are adorable and I can’t say enough good things about their customer service! I had one small issue with my order and they quickly fixed it and sent me a replacement.

Great
Based on 18,273 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
Showing 12,615 reviews with 5 stars · Clear filters
Kristin S.
The pictures are adorable and I can’t say enough good things about their customer service! I had one small issue with my order and they quickly fixed it and sent me a replacement.
Sandra M.
Beautiful quality
Sienna
I ordered a picture for my parents with their new puppy and also their first dog who passed away in 2020. I thought it would be a nice idea to have the both of them in the same picture together. It turned out absolutely amazing!! And I can’t wait to give it to them!
Martha K.
Awaiting the arrival of my pet portrait. Excited to see results. Excellent service.
Donna A.
It’s perfect!!! ❤️
customer
They are Very responsive! Will ask for more details and photos to get you the best photo!!
Geetha
The process was very easy. Hardest part was getting a good pic of our dog - enter treats!!!
Cj
Very helpful in making sure the pics I chose would work. The chat center is EXTREMELY patient and kind to work with. I can’t say enough good things about them.