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Based on 2 reviews
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WHLICKS4.0WHLICKS is a consumer-focused mobility and home-care equipment brand providing safe, ergonomic, and high-quality solutions for individuals with mobility challenges, including seniors, pregnant women, and people with disabilities.Our product line includes rollator walkers, upright walkers, walking canes, shower chairs, transfer benches, lightweight wheelchairs, and other essential daily-living devices.We prioritize comfort, safety, and durability, ensuring that every product supports greater independence and confidence—whether at home, during rehabilitation, or in everyday activities.WHLICKS is committed to transparent service, responsive customer support, and continuous product improvement based on real customer needs.
WHLICKS (whlicks.net) has 2 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
2 approved reviews, newest moderated first
Jean B.
I purchased the lift in March 2026 to help my disabled wife move from her office chair to the bathroom & the bedroom into the bed at night. It worked fabulously &I was very pleased with the product. The only reason I had to return it was that we have carpeted floors & she is quite heavy & it was difficult moving her. The return went very smoothly & the credit was issued without any problem.
Terry
As an update to my previous review, I received a package on Dec 30th with what was supposed to be my missing parts, but it was not the correct items. I did however receive a second package on Dec 31st with the correct missing parts. Issue reported on Dec 18th and resolved on Dec 31st. In the meantime during all of the time waiting for the missing parts, WHLICKS did give me a total refund as an apology for the frustration and for having a mobility device that was unusable. I feel from a customer service perspective they stepped up but their quality control is lacking although they have stated they have learned from this and are addressing their quality control problems. I’m sure their equipment is very good but this was just a painful process but as I said they stepped up and took care of the problem, it was just a long process and many emails to get everything taken care of. I reported to WHLICKS via email on December 18th that I had some parts missing and therefore my knee scooter could not be assembled. They state on their website that emails are monitored 7 days a week and you would receive a response within 24 hours. Don’t believe that one but don’t believe their other statement that they are customer focused, that statement is laughable. I have been in constant contact with them, last email said they were sending the parts via expedited shipping, well that was 4 days ago. But they were happy to say the shipping would be of no charge to me! Isn’t that generous since the issue was their fault and not mine. I have no idea if the knee scooter is any good because I’ve had it since Dec 18th and on Dec 27th, I still have a scooter that is not assembled or useable due to missing parts! Buyer beware!!!!!
