wigsbuy.comReviews of wigsbuy.com

Another person that was scammed.. I ordered what was called the "surfer wig" it look gorgeous on the site ..the color was a beautiful butter blonde and it has subtle waves ..reapply pretty ..what I finally received from China!! Was a super curly GREY colored wig ..I mean grandma grey color.. just horrendous looking ..tried yo contact the but of course not response.. they take no responsibility.. the wigs are obviously not what they advertise..they do seem to use photos of real people with real hair. And send wigs that total do not eve resemble their fake photos. Shame on them ..who ever allows companies that get this mb any bad reviews to continue to advertise should be held accountable for continuing to enable people to be scammed.

Wigsbuy advertising is completely fraudulent. They advertise trendy styled wigs. First it took 2 months to get. I ordered a short stylish Bob. What I received was a long straight wig of average quality hair, that I would never wear. Color was also off. Upon complaining I was offered $22 for a wig that cost $119. On their website only good reviews, which obviously are not real. I tried to respond to review on their site but could not post. Wish I had seen this site then. DO NOT BUY!!!

I feel stupid seeing these reviews and having fallen for this fraudulent company's trap. I've had exactly the same experience. I should have read the reviews!! Do not buy anything from this company. I ordered the product after seeing an advert for a huge discount. They appeared as a USA company but it turned out it was a Chinese company. There's no company address or any other legal details. Once I placed the order, they didn't send any delivery updates or any other communication for a month. I kept emailing, asking on live chat, asking via their website contact form. A month later, they finally sent a reply saying they will ship the item and that I should be patient. When I received the goods, I was shocked by the quality. It was like a children's costume wig. It didn't fit on my head. The size was wrong. And it was very very bad quality. You would never wear that out in public! The instructions said I should contact them for a return address so I contacted them on live chat and said it's too small and would like to return it. They demanded pictures and told me they won't give me a return address unless they see photos. I told them it's too small and I won't send my photo wearing a wig to them! When I kept insisting for returns, the agent disappeared during the live chat and put me on hold, waiting in the queue. It kept saying I have 4 mins to wait but no one ever came back to the live chat. I kept checking and it said live chat is no longer available. In the meantime, they send daily spam emails with their new offers and sales. The unsubscribe link is broken and there's no way to stop the emails. When I try to login on their website, it doesn't recognise my email address (which they sent the order confirmation to), and it won't send me any info when I use the forgot password link. I have raised a complaint with Paypal, hopefully will get my money back one day. Correction - Don't count on Paypal. they swiftly moved out ofmy complaint, saying payment protection does not apply to this purchase. They didn't give any other explanation. Next stop - paypal reviews!

I wish I read the reviews before purchasing. My order was wrong, they asked for me to send photos before I'd get a refund. I did everything they asked and NEVER got a refund. Oh they did send me another wig, but it still wasn't what I ordered. This is a HORRIBLE company DONT do business with them EVER. Spread the word!

I should have read the reviews. My wig is Nothing like the wig I ordered. It's Horrible! Made crooked and cut like a blind person did it. I want my money back after waiting 2 Months for this disgusting thing.

WARNING: DO NOT PLACE ANY ORDER WITH WIGSBUY, THEY ARE SCAMMERS. AND FRAUD. I still have not received my refund from Wigsbuy. As of today 03/10/2020 I keep writing to them since early February to cancel my order and credit my account and they have ignored my request. I checked my account again today and the order status still says “ preparing” since early February. And my account hasn’t been credited. I won’t give up till I get my money from them. I found out that they are doing business as/ AKA when I did some research and wrote a complaint to BBB. Please see below for their US address (hopefully this is not a bogus address like their phone number and address in China?!) the CSR number which Wigsbuy provides on their website is non existent and doesn’t work. TideBuy LLC 13535 Marquardt Ave. Santa Fe Springs, CA 90670 (716) 968-8868 Please report them Wigsbuy AKA TideBuy LLC to BBB ( better business bureau) hopefully we all get our money back.

I gave them a one because a zero wasn't a choice. I ordered a wig on 2/1/20 for my high school reunion on 3/14/20 thinking that was plenty of time. Around the 28th of February I started inquiring as to why I had not even received a shipping notice. Each time I received a generic reply. Finally a few days ago I sent a request that wigsbuy cancel my order and credit my card the amount. Two days later I received an email stating that my wig had been shipped "rush". It arrived yesterday (3/9) and the wig I received vs the wig I ordered was two completely different things. I ordered one of the Meg Ryan wigs and the wig I received looked nothing like it. Cheap made and you can see where the hair is sewn in. TOTALLY disappointed but I'm not even going to try to get a refund because I know it would be such a mess that I don't even want to deal with it. Just cut my losses and learn a lesson from this one. PLEASE don't even bother. Oh, and on top of that wigsbuy wasn’t even the company that shipped the wig?? Some name I had never heard of!

I ordered from this company they happily took my money via Paypal and I have not received the order, tried to contact the company on many occasions via email and I keep getting an automated email asking the same questions which I have already answered, the contact number is not working. Tried to open a dispute but it wouldn't let me. Have gone to Paypal to try and get my money back.