Poor
Based on 460 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wigsis.com offers cheap, natural affordable human hair wigs, African American wigs, lace front wigs and celebrity wigs for women and men. Explore the any kinds of hairstyle, color and size on our online wig store!
Wigsis (wigsis.com) has 460 customer reviews on Folks Told, with an average rating of 2.7 out of 5.
Showing 252 reviews with 1 star · Clear filters
Rhonda H.
The wigs I purchased were the wrong colour , both looked totally different than what I bought online . They were not custom made. I contacted them wanting to return one wig and I received multiple emails offering me $15 refund for an $200 wig and keep the wig, she even said give for as a present . Do not buy from this china company . The person who corresponded with me admitted they are based in China and have NO return department !!!
Tonia E.
I feel scammed out of my money. The wig looked nothing what I ordered when I received it!
Betts
Worst scam artist I've ever dealt with. No returns accepted and no refunds. TERRIBLE STAY AWAY!!!!!
Gail O.
I placed an order with this company because of the good reviews. I order a less dense wig with tapered bangs. What I got was a very very dense wig, wrong color and no bangs. I immediately contacted the company but after several back and forth all the could offer me was a 20% discount on another wig. NO RETURNS!! Even if it was their mistake. Ordering a wig is hard enough when you are dealing with hair loss but getting the wrong piece and not being able to return it is very upsetting. This is a company that is based in Asia. Returns are not feasible. For those who are suffering as I am don’t buy here.
Sue B.
Like many in America, I began purchasing most needs on line with the event of Covid for the past 4-5 years. I have used dozens of sites available with great ease, and terrific customer service. Until purchasing with Wigsis. I purchased a wig in mid September, paying for the product which landed with my bank on Sept 19, $82.00 When it arrived, I found it the incorrect style, and incorrect color ordered. I notified them via their Internet site, advising them about their error. I was most willing to wait for them to send the correct order, or re-select paying any additional cost, and return the incorrect selection. Since that time I have returned their e-mails, 6-8 separate times, each additional conversation refused any customer service consolation or agreements to my satisfation. Their last email stated;They have refused to return the $82.00 I paid for the product I selected, and give me a reasonable price for a new purchase. I am austounded at Wigsis customer service, and am horrified they remain accredited by Internet sales laws which protect the purchaser from unlawful sales operation.
SZ
SCAM! You will be sent an inferior wig and they refuse to refund! DO NOT ORDER
Cynthia M.
I ordered a wig size that according to thier measure chart should have fit me. I notified them the day after recieving it that it was to small. They insisted on me exchanging it for another one that would cost me an additional $95. On top on the $196. I had already paid for the one that didn't fit. I was not interested in exchanging because I was not happy with the density or quality of thier product. They advertise refund within 30 days if not satisfied. They refuse to refund my money. Instead they offered me $42. Refund and to keep the wig that is too small. I have been going back and forth with them on email for a month but they still refuse to refund what I paid for the wig. Warning! Do not do business with this company! They are from China and carry out fraudulent and musleading business practices.
Arletha P.
WigSis.com doesn’t exist. The email is fake and the customer service is a scam. Lost $130.00 but others have lost more. No more Chinese wigs.
