Wisper InternetReviews of wisperisp.com

Our service is terrible since we were changed over from pixius. Internet is extreamly slow half the time we can't get a connection. Have had to change routers multiple times. At one point we went 3 weeks with no internet and were given a different reason as to why it wasn't working every time we called.

After over a year I am still not getting anything faster than dial up and my contract is for 24MBPS. I am not sure where my internet location is. I am billed out of Mascoutah, IL.

Worst internet provider I have ever dealt with.

I upgraded my router, per your customer service request, and my connectivity is awful. Unable to get wi-fi signal in any room except where the router is setup

I was disappointed with the tech support after I read their website. I had been working with Wisper to increase my speed. It was a several step process, which is understandable. The technician would tell me the office would be changing frequencies, making tweaks and would notify everyone impacted. That did not happen. When I called back to report, the tech support person said I would have to create another ticket (my third) to get the changes. During that call, after some additional discussion, I was told the tweak was made. It made no difference to my performance. Two weeks later, I received a call from a tier-2 rep who wanted to schedule an appointment to get my frequencies changed. Not good internal communication. Bottom line, Wisper cannot delivery the speeds advertised so I will be moving to another provider.

We have had our internet cable on the ground since April! Have called and emailed repeatedly but still noone has notified us for digging. It's already been dug once so a locate is not needed. It is only rocky in one small area ( which is an excuse we have heard). Extremely disappointed in this company!

slow,slow,slow Customer service wait times are beyond infuriating spotty service, rates are exhorbitant

Would not recommend.