Average
Based on 704 reviews
Wisper Internet3.4Select a bar to see only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Wisper Internet, we know you want to stay connected - and that means you need internet that simply works.The problem is, most providers are a nightmare to deal with, leaving you feeling frustrated and powerless.We believe you deserve better. That’s why, for over 20 years, we’ve been building a different kind of internet - one people love enough to recommend to their neighbors.Here’s the Wisper Promise:1. We help you choose a plan that’s right for you.2. We get you connected and make sure it works.3. And we’re always here when you need us.So see if Wisper is available at your home today - so you can stop living an interrupted life and start connecting with a provider who cares
Wisper Internet (wisperisp.com) has 704 customer reviews on Folks Told, with an average rating of 3.4 out of 5.
Showing 91 reviews with 4 stars · Clear filters
Peggy
The internet service is usually very reliable. The few times it has gone down, it has sometimes taken a while for the service to be restored.
Reply from Wisper InternetJul 21, 2021
Thanks Peggy! We appreciate your feedback.
Sandy K.
I am happy with Wisper but my bill keeps getting messed up and charging my credit card the wrong amount. I think the billing portion of the website needs to be corrected or redone so it's easier to manage.
Reply from Wisper InternetJul 20, 2021
Hi Sandy! Thanks for your feedback, we'll definitely check it out!
Rhonda
Our internet slows down quite often. Not sure what is going on
Reply from Wisper InternetJul 20, 2021
Uh oh, thanks for bringing this to our attention. We'll be contacting you soon.
Gary
For the most part everything works good. I have been with this company before it was Wisper. When Wisper bought out Pixius our monthly bill was reduced approximately $20.00 We are able to stream what we like to watch - like Netflix, You tube , Roku , etc. There are times we have to reboot our system for some reason not sure why. The other day we were notified by email the network would be down in our area and was given a way to track it through out the day. We still have the original hardware that was installed when we were with Pixius. Our location is SW Missouri.
Reply from Wisper InternetJul 20, 2021
Thanks for the feedback, bear with us as we work to improve our network in your area.
LuAnne
We are so very happy with the service from Wisper, and I've mentioned Wisper to several friends/co-workers. We do have some downtime that I'm not sure was ever worked out from the original install, but overall it's fantastic! We had Hughesnet before and it was horrible. Our connection seems to, for the most part, remain strong and full access!
Reply from Wisper InternetJul 20, 2021
Glad you hear you are happy with your service!
Gary
Rural internet. No luck with either satellite service. Tried Wisper, and it's the best for me so far. Though costly at $100 a month, quite reliable. An outage maybe only every 6 months. Wish the speeds were faster. Pay for 25mbs, but never get it. Zoom calls were taxing. If zooming, no one else can be using internet. You would think for $100 month, speed would go up.
Reply from Wisper InternetJul 20, 2021
Thanks for the feedback!
RM
We have had Whisper for years with no troubles!! We had troubles about 3 months ago, they were a little slow resolving the problem, but it got resolved satisfactorily. My only small problem is the monthly price, i think it is a bit high. Recommend them 100 percent!!
Reply from Wisper InternetJul 20, 2021
Thanks for your support!
Miranda
Internet service has been spotty lately but customer service is also very helpful. Very impressed with the speed in which they resolve issues.
Reply from Wisper InternetJul 20, 2021
Glad we got those issues resolved for ya!
