Excellent
Based on 166 reviews
Agency Skin4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Agency Skin is a leader in personalized prescription skincare, combining advanced treatments with ongoing care from licensed medical providers. Developed by Agency Skin's dermatologists and scientists, every prescription and regimen is designed to address individual needs and support healthy-looking skin and skin longevity. Agency is a Curology brand, headquartered in San Diego, CA and serves patients across the United States.
Agency Skin (withagency.com) has 166 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 143 reviews with 5 stars · Clear filters
Dena H.
They were very helpful! An issue arose and i didn't quite understand the problem, nor how to fix it. So I emailed them. They responded in a timely manner and helped fixed the issue completely! They are truly hands on for their clients!
Kristin S.
Liz and Jolene are true credits to the company! My needs were fully understood and taken care of while great questions and information was asked to protect their company. I appreciate that as well!
Kristy P.
What great customer service and personal responses!! Thank you!
c S.
Had a discrepancy with shipping time and notification of shipment etc. I voiced my concern and they took care of it right away, appreciate it!
Firas
I'll preface this review by admitting that I am both a physician and in no way sponsored nor affiliated. This is hands down one of the best products I've ever used for my skin and I've tried multiple formulations of tretinoin in the past (gels, creams, a313, AlphaRet Overnight). Not only would it take months to see a dermatologist (who charged hundreds of dollars for a 10 min visit), I still had to wait another couple months to have a prior authorization completed and approved for a tretinoin prescription. After all that, I was left with a product that felt either egregiously heavy or excessively drying for my oily skin and the outcome of persistently irritated skin was never worth the effort. The experience I had with Agency and my PA Vanessa was everything you'd want from a clinic. The whole process was seamless, efficient, and surprisingly personable. I've been using the formula she prescribed and compounded for me for the last couple of months and I will never go anywhere else after this. The product comes in a pump and the texture of the cream is light and silky, rather than sticky or oily. It absorbs quickly and feels refreshing and hydrating. I've already noticed significant improvement in my pores, oil regulation, hyperpigmentation and texture changes. I am sold on this for life and highly recommend this for anyone.
Janell H.
I so appreciate the help I received when I reached out about my skincare needs. They were more than helpful and went above and beyond in regard to my shipment, which is so appreciated.
Michelle T.
I appreciate the prompt response to my text, and feel the issue was quickly addressed. The customer service is great!
Andrea Y.
I just recently subscribed. I sent a text to check on my order and they texted me back immediately.
