Barry H.
Very good customer service
Very good customer service
Reply from Woodforest National BankJul 27, 2026
Thanks for taking the time to share this with us! We'll certainly pass along your compliment!

Poor
Based on 300 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Woodforest is a community bank built upon the needs of the customers we serve. We are committed to earning customer loyalty by offering the highest level of customer service as well as competitive products and services by employees who are fair, responsive, and professional.
Woodforest National Bank (woodforest.com) has 300 customer reviews on Folks Told, with an average rating of 2.7 out of 5.
Showing 120 reviews with 5 stars · Clear filters
Barry H.
Very good customer service
Reply from Woodforest National BankJul 27, 2026
Thanks for taking the time to share this with us! We'll certainly pass along your compliment!
Pandora C.
As always, the Customer Service was Excellent. Wilkesboro location is one of the best. As I walked up, Justin acknowledged and greeted me with a smile. The transaction was smooth and efficient from the beginning to the end. Alaina was also very nice and polite, engaging in conversation as Justin was finishing up. No matter if I am banking or just walking by, someone always smiles and speaks.
Reply from Woodforest National BankJul 24, 2026
We are excited that you are pleased with our service! Thanks for taking the time to share your experience. Thank you for banking with Woodforest!
Jennifer P.
Anthony was great and his explanation is what drew me to the bank,
Reply from Woodforest National BankJul 13, 2026
Thanks for taking the time to share this with us! We'll certainly pass along your compliment!
RODOLFO L.
Angela Boling is great at customer service,she is always smiling and welcoming people.She is an asset to your organization and very knowledgeable at what she do.
Reply from Woodforest National BankJul 13, 2026
Thanks for taking the time to share this with us! We'll certainly pass along your compliment!
Anthoni E.
It was a good experience
Reply from Woodforest National BankJun 22, 2026
We are excited that you are pleased with our service! Thanks for taking the time to share your experience. Thank you for banking with Woodforest!
Quinton M.
Very helpful and great customer service
Reply from Woodforest National BankJun 11, 2026
We are excited that you are pleased with our service! Thanks for taking the time to share your experience. Thank you for banking with Woodforest!
Carla
I had a pending unauthorized charge on my account and I called to have it fixed and was addressed fast and with my concerns and to help make sure that that company could not take my money again. Woodforest is always looking out for their account holder in a true business fashion. Thank You.
Reply from Woodforest National BankJun 8, 2026
Woodforest is dedicated to providing quality customer service and appreciate your feedback. Thank you very much for taking the time to share your experience with others. On behalf of everyone at Woodforest, we appreciate your kind comments regarding the service received from our team members. We look forward to serving your future banking needs.
N G.
Anju Kaptain was great
Reply from Woodforest National BankJun 8, 2026
Thanks for the nice note. We're always glad to hear when one of our team members went above and beyond to help out.