Excellent
Based on 465 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
VISION To make the best metal products in the world.MISSION To provide the world’s best shopping experience of custom metal products through superior design, innovation, and strategic partnerships.WHY COPPERSMITH®Designed in Minneapolis. We partner with the world’s greatest artisans, manufacturers, and industry-leading brands. We strive to deliver the highest quality – the most trusted service in the market. With our selective integration model – we pair with the best in class internal components to ensure your centerpiece is built to last & functions flawlessly. VALUESEmpower DesignersBuild products to last.Details are important.Be Sustainable.
World CopperSmith (worldcoppersmith.com) has 465 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 422 reviews with 5 stars · Clear filters
Robert B.
GREAT PRODUCT AND CRAFTSMINSHIP. CUSTOMER SERVICE WAS EXCELLENT AS WELL.
Reply from World CopperSmithMar 29, 2021
Robert - Thank you for giving us this 5-star review! We are happy to hear you love your finished product and can't wait to work with you again!
J. H.
Great experience! The hood came out exactly how we wanted. The customer service was always quick to respond to any questions we had throughout the entire process. We highly recommend.
Reply from World CopperSmithMar 17, 2021
Jenn - Thank you for taking the time to leave us this 5-star review! We are so happy you love your new range hood as much as we do. We truly appreciate customers like you!
Susan F.
The final product is beautiful. The support was terrific through the entire process. Highly recommend!
Reply from World CopperSmithMar 12, 2021
Susan - Thank you for giving us this 5-star review! We are happy to hear you love your finished product and can't wait to work with you again!
M. S.
Meredith is extremely knowledgeable and very helpful
Reply from World CopperSmithMar 11, 2021
Melinda - Thank you for submitting this 5-star review! We are elated to hear how well Meredith impressed you with the knowledge of our products. We look forward to working with you again in the future!
zone9alady
The sink arrived packaged in a wooden crate that I could only explain as tremendous!. I made a joke about it to my husband that it reminded me of the crate the government packed the "Ark of the Covenant" in at the end of the first Indiana Jones. LOL. The sink itself is exactly what I wanted with an extra 12" backsplash welded on. It was a good price too when I compared it to another copper fabricator in my own state of Florida. I'm glad I ordered it in unfinished copper...it is already changing...and that's what I wanted it to do. The ONLY thing that disappointed me and still does, is that there were these large and clear description labels on the sides of the box that it was shipped directly from CHINA! I did not know that this sink was coming from China. I do not remember your company stating that in all the e-mails I exchanged with you. I think if I would have known that then....I would have chosen another company. With all that has happened in the last year....it would have been honest of you to release that information before I ordered. This is the reality we live in right now. I will not put this information on Facebook, but it would be nice if your company would, to give people a choice. I try to buy AMERICAN when I can.
Reply from World CopperSmithMar 3, 2021
Carolyn - We are incredibly grateful that you took the time out to leave us this review. Our team values client satisfaction as a top priority; it is clients like you that make our job wonderful. We hope to serve you again someday!
Michele
The customer service at World Coppersmith was stellar. They worked with me through the entire process of getting the sink and range hood specifications just the way I needed them for my kitchen remodel. They were friendly, helpful, and a pleasure to work with.
Reply from World CopperSmithMar 1, 2021
Michele - Thank you so much for taking the time to leave us this 5-star review. We pride ourselves on providing excellent customer service. We are happy to hear that we were able to bring your kitchen remodel to life!
T. C.
We ordered our custom hood for our dream house and it is stunning! It arrived just as we had specified, in the time frame provided, and was packed extremely well to protect it during shipping. We could not be happier with the quality of craftsmanship and the beauty it adds to our kitchen. It is like having an exquisite piece of artwork, and everyone we have over loves it. Customer service has also been wonderful. I highly recommend this company!
Reply from World CopperSmithMar 1, 2021
Tracy - Thank you so much for taking the time to leave us this 5-star review! We are thrilled to hear that you love your beautiful custom hood hand-crafted just for you. We look forward to working with you again in the future!
M. B.
We received our beautiful Copper Farm sink in a fabulous wooden crate that kept it protected in travel, so that it was perfect when it arrived. It is the highlight of our kitchen and can't wait to receive the matching hood!! Mari & Jeff
Reply from World CopperSmithFeb 24, 2021
Mari - Thank for taking the time to lave us this 5 star review! We are so happy to hear you love your gorgeous copper farmhouse sink. CopperSmith takes pride in making sure your items arrive safely to you. We are thrilled you loved the wooden crate & look forward to working with you on your next project!
