Excellent
Based on 49 reviews
Written Word Media4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Written Word Media is listed under Books & Magazines.
Written Word Media (writtenwordmedia.com) has 49 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 47 reviews with 5 stars · Clear filters
Jules A.
I had a very fast reply that was personal, helpful and reassuring that this is a company that really cares about the authors they work with
Reply from Written Word MediaMay 1, 2026
Jules, this means a lot. Thank you for taking the time to share such kind words about your experience with our team! 😊 We truly care about supporting authors every step of the way, and we’re so glad that came through for you. 📚
Scott I.
I've come to trust Written Word Media to produce the results that I need when I run a stacked campaign. They have a great handle on what ads to run during a 5 day or 7 day promotion to enable a successful advertising campaign. They haven't failed me yet.
Reply from Written Word MediaApr 16, 2026
Scott, this means a lot. Thank you for trusting us with your Promo Stacks and campaigns! 🙌 We’re so glad our approach is helping you get consistent, reliable results every time you promote 📈
Suzanne J.
I requested a change in genre for a book promotion and it was solved with no issues. Excellent!
Reply from Written Word MediaApr 16, 2026
Suzanne, thank you for sharing this! We’re so glad the genre update was handled smoothly and quickly. 😊 Our team always aims to make those adjustments as seamless as possible ✨
Nathan G.
The Written Word Media team are always incredibly helpful and responsive. Highly recommended.
Reply from Written Word MediaMar 18, 2026
Nathan, we really appreciate you taking the time to share this. Hearing that we’ve exceeded expectations means a lot to our team. We’re glad to be part of your author journey and keep things running smoothly behind the scenes 📚✨
Susan D.
These people are infinitely helpful, and answer my queries promptly when I contact them. Written Word is reasonably priced and has a good reader base for authors looking to promo releases or sales or backlist. They sail a good ship!
Reply from Written Word MediaMar 9, 2026
Susan, thank you so much for the kind words, we’re delighted to hear our team has been helpful and responsive when you’ve reached out. We’re grateful to have you sailing with us, and we’ll do our best to keep the winds favorable for your promos! ⛵📚
A happy C.
Sarah S of Written Word Media has made all the difference to my writing experience. My Freebooksy campaigns have sky-rocketed. DONT BOTHER WRITING UNLESS YOU USE THESE PEOPLE - THEY DELIVER UNINMAGINABLE FIGURES.
Reply from Written Word MediaFeb 18, 2026
Thank you so much for your incredibly kind words! We’re thrilled to hear that Sarah made such a difference and that your Freebooksy email promotions truly soared—there’s nothing we love more than helping authors shine a brighter light on their books 🚀📚
Hanna
This has been resolved by company, I am happy for resault! A Deeply Disappointing Experience with Written Word Media My experience with Written Word Media has been nothing short of a disaster. This disengaged company relies heavily on AI instead of truly understanding and promoting their clients' books. The AI-produced quick images and sentences that I was expected to share on Facebook were lackluster, and their productivity was virtually zero. Their lack of customer focus was evident, as my book, which is about business and money, received inadequate promotion. Despite opting for the "promotion extra everything" package, there was nothing "extra" about it other than the price. I fail to comprehend how they have the audacity to continue providing such poor service. More authors need to start writing honest reviews. My book, titled "The Ultimate Trading Guide: Success in Trading," is an excellent read, which you can see for yourself at Amazon. However, this incompetent company clearly does not know how to promote a business-related book. While I cannot speak for other categories, I will absolutely never use this company again, and I strongly advise others to avoid doing so as well
Reply from Written Word MediaFeb 18, 2026
Hi Hanna, thank you for updating your review—we’re truly grateful you gave us the opportunity to resolve the situation and that you’re happy with the result. 💛 Supporting authors (especially when things don’t go as planned at first) is at the heart of what we do, and we appreciate you working through it with us.
