Ya'lla Tours USAReviews of yallatours.com

I was very satisfied with the travel and tour arrangements, accommodations, etc. However, my overall raring of only 3 stars is due to significant, ongoing and yet unresolved issues related to the travel insurance that I bought for my son. I would be happy to discuss this matter with you further. EB.

Annoyed that families didn’t get seats together on plane. Did appreciate tours we were on. Hotels were adequate. We had issues at one hotel in that we slept on twin beds and the bathroom continued to have sewage odor. Bus driver was great ! Your guides very knowledgeable

We had no problem with our guide or drivers...Very nice, on time, knowledge, interesting. Our major complaint we didn't like how our guide dropped us off and said he will be waiting when we were done...WHAT?.if we wanted a "group" tour we wouldn't have spent the money for a private tour. At the falcon hospital we were put into a big group..no place to sit, the man giving the tour was nice, but, he was hard to understand, 45 minutes way way to long..I started to play a card game on my cell phone...I do hope you hear what we thought...We have traveled for years, we have been on many tours, small groups, large groups, for the day, or 4-5 days, and private...

tour leader not professional

Too many activities planned for each day. Was not prepared for how physically grueling the hiking would be, especially for seniors in the heat. Would not recommend going to Israel in the month of July again. Our guide was wonderful. The bus was very comfortable, and the hotels were very nice. The food was amazing.

This was an exciting trip. We visited many amazing places. The food was awesome. This was a very fast paced trip and due to a tight packed schedule there were lots of time constraints for each site and that left little time for capturing photos without slowing the group or for gift shopping. You had to be fluid and fit in the gift shoping and photo taking where you could even if you only got a snack instead of lunch for example. The radio headsets were a plus because it allowed those with digital SLR cameras to wander a bit to capture photos without slowing the group too much. It might be a plus for any site that has brochures such as national parks or others to have that available before visiting the site. That also allows for less people to be gathered around a plaque explaining a particular site or waiting to take a picture when it might be explained in a brochure. For double occupancy and the placement of unknown roomates, it is strongly suggested that screening of roomates be done, through questions etc., to ensure the best placement possible. Often its assumed that with religious based groups that everyone loves everyone, that may be but; Its like dating, sometimes it dont work or personalities differ too much to be in close quarters and there needs to be other options "quietly" available without disrupting an entire trip or the group.

I had my Bible, reading book stolen one day on the bus, then the following day I had radio and water stolen on the bus, and the next day water stolen again. The last day of the trip I noticed the tour guide taking my luggage off the bus which it was not supposed to taken off. I expected this so was able to make him put it back on the bus before we arrived at the Ben Gurion airport in Tel Aviv.