Average
Based on 302 reviews
Zenfolio3.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Zenfolio founded in 2006, provides everything you need to build your ultimate photography business. Create stunning online photo galleries and a professional portfolio website in minutes. Share, proof, and sell your photos and videos online with one powerful solution. Grow your business with integrated tools that assist with booking clients, marketing and photo culling.
Zenfolio (zenfolio.com) has 302 customer reviews on Folks Told, with an average rating of 3.4 out of 5.
Showing 153 reviews with 5 stars · Clear filters
Wendy
Dennis was very helpful and through.
Reply from ZenfolioJul 29, 2024
Thank you so much for your kind words, Wendy! We're so glad to hear that Dennis was so helpful. If you ever need anything else, don't hesitate to reach out. We're always here to help!
Picturefactory
Thank you very much for the quick response. You people are great in terms of client's satisfaction.
Reply from ZenfolioJul 24, 2024
Thank you for your kind words! We're delighted you had a positive experience with our customer support team. Your satisfaction is our top priority, and we appreciate you taking the time to share this feedback. Please don't hesitate to reach out if you need further assistance - we're always here to help!
Larry
Our experience was absolutely Great!
Reply from ZenfolioJul 24, 2024
That is wonderful to hear, Larry! We love what we do, and these kind words mean the world to us. We're always here if you need help- feel free to be in touch if we can assist you in any way.
Tracey
Alex was so knowledgeable, He helped me understand what would make my site work and look better. I am so grateful.
Reply from ZenfolioJul 23, 2024
Thank you so much for your kind words, Tracey! We're so happy to hear that Alex was able to help you improve your website! It's always fantastic to know that the efforts of our team are making a positive difference! If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here for you!
Hank C.
Alex, my website optimization rep, was fantastic. Showed me multiple site features that I am now able to take advantage of that will make my site's "look and feel" so much more professional AND will get me off an running on selling my images! He was extremely informative and patient, taking time to explain things to me in detail. I really appreciate the effort he put into the two sessions we've had...so far.
Reply from ZenfolioJul 22, 2024
Thank you so much for sharing your experience! We're delighted to hear that Alex was able to help you discover new features and that you're feeling more confident about selling your images now. Your appreciation means a lot to us, and we look forward to continuing to assist you on your journey. Thanks for being part of our community!
sarah
Outstanding customer service! Dennis went above and beyond to help me use zenfolio better and address my questions. He was flexible, helpful, well-informed. He followed up with even more information after our call specific to my needs and my website.
Reply from ZenfolioJul 23, 2024
Thank you for your wonderful review! We're delighted to hear about your positive experience with Dennis. It's great to know that he provided such helpful and thorough assistance. We appreciate your kind words and look forward to continuing to support you in your journey with Zenfolio. If you need any further assistance, please don't hesitate to reach out to us. Thank you for choosing Zenfolio!
Andy M.
What always makes my experience great is the amazing customer service and execution the Zen Pro Team does for me, particularly Dylan of late. He has been tremendous (as has everyone else to be fair) in helping me with my needs in 2024. The dude is a rock star as is the entire Zen Pro Team as a whole!
Reply from ZenfolioJul 18, 2024
Thank you so much for your glowing review! We are thrilled that our Customer Support Team has made your experience exceptional! Your kind words truly motivate us to continue delivering outstanding service and support. We appreciate your trust in us and are here to assist with anything you need.
Stephane
Very helpful customer support very knowledgeable great customer service.
Reply from ZenfolioJul 16, 2024
Thank you for your kind review! We are really happy to hear that the customer support team was able to provide the helpful service you needed. We always aim to offer the best experience possible, and your feedback means so much to us.
