Average
Based on 1,811 reviews
10X Health System3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
10X Health System is on a mission to 10X people’s wellness throughout the world by enhancing human performance. Modern medicine isn’t a patient-centric practice. We want to bring you on a wellness journey that’s going to change your life for the better and propel you to the next level. We do this by understanding your body (gene testing, blood testing) and finding the missing raw materials that can help you perform more optimally (IV therapy, supplements, red light therapy and our Superhuman Protocol). 10X Health is about precision wellness, restoration, cellular repair, and regeneration. Together we restore your passion, purpose, and physiology.
10X Health System (10xhealthsystem.com) has 1,811 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
1,811 approved reviews, newest moderated first
Albert B.
I did not receive all of my order and I did receive items that I did not order.
Reply from 10X Health SystemOct 15, 2025
Hi Albert , We’re so sorry for the mix-up with your order. A team member has already reached out to get this corrected and ensure you receive exactly what you ordered. We truly appreciate your patience as we make this right! —10X Health Support Team
Mariann B.
10X covers all the bases in customer care with a lot of grace. They make themselves available all the time virtually, are kind and considerate, make sure all your questions are answered, and do a great job overall.
Reply from 10X Health SystemOct 15, 2025
Hi Mariann , Thank you so much for your kind words! We truly appreciate your recognition and are thrilled to know our team has made your experience so positive. Providing attentive, compassionate care is what we strive for every day. We appreciate you being part of the 10X Health family! —10X Health Support Team
Geri
When I forget to take my vitamins, my body doesn’t have the energy & it’s more of an effort to get through the day.
Reply from 10X Health SystemOct 15, 2025
Hi Geri , We love hearing how much of a difference your vitamins are making in your daily energy! It’s amazing how quickly the body responds when it gets the nutrients it needs. Keep up the great work on your wellness journey! —10X Health Support Team
AS
Terrible service and frankly looks like it could be a scam, paid £600 for a test which I sent off over 6 weeks ago and haven't heard anything back. Have tried emailing and calling their customer service team and haven't got a reply. Will be reporting them to them to trading standards and raising this with their US team.
Reply from 10X Health SystemOct 15, 2025
Hello there , We’ve requested additional information, as we currently do not have your first and last name on file to locate your account. It appears your order was placed through our UK team, which has its own direct contact information. Once we receive your details, we’ll ensure a UK team manager reaches out to you as soon as possible. I’m truly sorry for any inconvenience this may have caused. Please rest assured that we’ll make sure you’re fully taken care of. Regarding your results, the turnaround time can take up to 45 days, and sometimes slightly longer. This timeframe is completely normal, as your report is a comprehensive 400-page personalized analysis created specifically for you. -10X Health Support Team
Jackie M.
still waiting for customer service to get back to me about a missing package
Reply from 10X Health SystemOct 15, 2025
Hi Jackie , Thank you for your patience! Our team has been in contact with you and was awaiting a resolution. A team member has already reached out and sent your tracking information. We sincerely apologize for any inconvenience this delay may have caused and truly appreciate you allowing us the time to resolve this. It required coordination with our logistics and shipping teams, but we’re glad we were able to get this sorted out for you. — 10X Health Support Team
Michael de P.
It was an easy harmless great experience i learned alot about my body and the optimize multivitamin has been helping improve blood tests
Reply from 10X Health SystemOct 15, 2025
Hi Michael , Thank you for sharing your experience! We’re thrilled to hear that your testing process was easy and positive — and even more excited that the Optimize Multivitamin is already helping improve your blood results. Our goal is to help you understand your body on a deeper level and support lasting improvements in your health. We appreciate you being part of the 10X Health family! — 10X Health Support Team
Steven H.
Job well done!
Reply from 10X Health SystemOct 15, 2025
Hi Steven , Thank you so much for your 5-star review! We’re thrilled to hear you had a great experience — our team takes pride in delivering top-tier care and service. Your feedback means a lot to us! — 10X Health Support Team
Jeffrey H.
Great follow up. Explaining the following steps in the process.
Reply from 10X Health SystemOct 14, 2025
Hi Jeffrey , Thank you for your feedback! We’re so glad to hear you had a great follow-up experience and that our team clearly explained each step of the process. We appreciate your trust in 10X Health! — 10X Health Support Team
