Average
Based on 1,811 reviews
10X Health System3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
10X Health System is on a mission to 10X people’s wellness throughout the world by enhancing human performance. Modern medicine isn’t a patient-centric practice. We want to bring you on a wellness journey that’s going to change your life for the better and propel you to the next level. We do this by understanding your body (gene testing, blood testing) and finding the missing raw materials that can help you perform more optimally (IV therapy, supplements, red light therapy and our Superhuman Protocol). 10X Health is about precision wellness, restoration, cellular repair, and regeneration. Together we restore your passion, purpose, and physiology.
10X Health System (10xhealthsystem.com) has 1,811 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
1,811 approved reviews, newest moderated first
Paula J.
The customer service were great experience
Reply from 10X Health SystemMay 8, 2026
Hi Paula, Thank you for your feedback. We are so glad to hear you had a great experience with our customer service team! We truly appreciate your support and you taking the time to share your experience with us. -10X Health Support Team
Sherry D.
I have been ordering from this company for two years with no problems. I ordered the Calm supplement on April 12, 2026. When it arrived, it had an expiration date of 4/26. I called Customer Service and told them I only had two weeks to use this product before it expired. To me that was unacceptable. They agreed and sent me another bottle. The second bottle arrived with the same expiration date of 4/26. I called Customer Service again and requested a refund. They assured me that they would send another bottle with a different expiration date. I relented and accepted their offer. The third bottle arrived on 5/5/26 and it also had the same expiration date as the previous two. I currently have three bottles with a 4/26 expiration date. Unbelievable! I will never order from this company again. Beware!!
Reply from 10X Health SystemMay 8, 2026
Hi Sherry, We are very sorry to hear about your experience. A manager has reached out directly to resolve this and make things right. If you could please follow back up with us, it would mean a lot to us. We truly appreciate you bringing this to our attention. -10X Health Support Team
Mike B.
I always get what I ordered but I never know what is coming from who. I’ll get four different things and receive shipping info but it never says what it is or where it’s coming from. It would be nice to have a customer dashboard to view orders and track packages.
Reply from 10X Health SystemMay 6, 2026
Hi Mike, Thank you for sharing your feedback. We are glad to hear you are receiving what you ordered, and we also appreciate your honest comments regarding order visibility and tracking. We understand how helpful it would be to have a clearer view of what is shipping, where it is coming from, and an easier way to track everything in one place. Feedback like this is valuable as we continue looking for ways to improve the customer experience! -10X Health Support Team
Dan M.
My health coach, Jen Costa, is the best. Detail oriented, knowledgeable and consistently follows up with me. I love the 10X Health system and concept but it’s made much more manageable and effective with the personal follow-up by Jen.
Reply from 10X Health SystemMay 6, 2026
Hi Dan, Thank you so much for sharing your experience. We are thrilled to hear Jen Costa has made such a meaningful impact through her detail-oriented approach, knowledge, and consistent follow-up. It is wonderful to know that while you love the 10X Health system and concept, Jen’s personal support has made the experience even more manageable and effective for you! We truly appreciate your kind words and your support, and we will be sure to share your feedback with Jen as well. -10X Health Support Team
Mike
My wife had her initial call and our goal was to determine what was causing all her bad migraines that typical doctors cannot figure out. They promised they could figure it out so we went ahead and did the $600 test. The result of the test was she is perfectly healthy. They then proceeded to try to sell her more supplements to 'make her healthy'. How do you make a perfectly healthy person 'healthy' with more supplements? It was a full court press on sales with nothing that would help with migraines as they initially indicated they would address. Super disappointed with the bait and switch.
Reply from 10X Health SystemMay 6, 2026
Hi Mike, Thank you for sharing your feedback. We are very sorry to hear this was your experience and understand how disappointing that must feel. We have requested additional information on your end so we can better understand exactly who we are working with and get this resolved for you as soon as possible. We truly appreciate you bringing this to our attention. -10X Health Support Team
Majied A.
I tried to cancel their supplement the same day ordered. The company says they would get back with me regarding the cancellation. They waited 2 or 3 days then said they couldn't cancel because the product was shipped. Their products contains fillers like Rice flour and they are very costly compared to higher quality supplements. This company seems to be scamming people.
Reply from 10X Health SystemMay 4, 2026
Hi Majied , Thank you for sharing your feedback. We are sorry to hear this was your impression. Same-day cancellations are very rare, as orders are typically packed and shipped almost immediately because it is important to us to get supplement orders out on time. We also believe our supplements are fairly priced, and we appreciate you taking the time to share your thoughts and feedback. -10X Health Support Team
Cory H.
Easy and fast delivery
Reply from 10X Health SystemMay 4, 2026
Hi Cory, Thank you for your feedback. We are so glad to hear the delivery was easy and fast. We truly appreciate your support and you taking the time to share your experience with us. -10X Health Support Team
Keylin H.
I have been working with 10x for a year now and my health have improved. The clinical staff really cares about getting to the root causes. The Concierge staff is very helpful, Brooke Francis has always been there for me, helping with great enthusiasm, she is very calm and relatable.
Reply from 10X Health SystemMay 4, 2026
Hi Keylin, Thank you so much for sharing your experience. We are thrilled to hear your health has improved over the past year and that the clinical team has made you feel supported in getting to the root causes! It is especially wonderful to know Brooke Francis has been such a steady source of help, enthusiasm, and support throughout your journey. We truly appreciate your kind words, and we will be sure to share your feedback with Brooke as well. -10X Health Support Team
