Average
Based on 1,811 reviews
10X Health System3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
10X Health System is on a mission to 10X people’s wellness throughout the world by enhancing human performance. Modern medicine isn’t a patient-centric practice. We want to bring you on a wellness journey that’s going to change your life for the better and propel you to the next level. We do this by understanding your body (gene testing, blood testing) and finding the missing raw materials that can help you perform more optimally (IV therapy, supplements, red light therapy and our Superhuman Protocol). 10X Health is about precision wellness, restoration, cellular repair, and regeneration. Together we restore your passion, purpose, and physiology.
10X Health System (10xhealthsystem.com) has 1,811 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
1,811 approved reviews, newest moderated first
Thomas G.
Knowledge of products
Reply from 10X Health SystemFeb 23, 2026
Hi Thomas, Thank you for the feedback! We’re glad to hear you felt confident in our knowledge of the products. Providing clear, informed guidance is something we take pride in. We appreciate your support and are always here if you need anything. –10X Health Support Team
Adam
No onger the Gary Brecka brand It was. The vitamins have changed. Whats in them is not the same go elsewhare canceled my subscriptions of 3 yrs. Also thye didnt honor a hold shipment so I had to pay for It even though I canceled bad form
Reply from 10X Health SystemFeb 23, 2026
Hi Adam , Thank you for your feedback. We want to clarify that we have not changed the ingredients in the supplements you ordered. For the few products that have undergone updates, those changes were made with strong clinical reasoning to better support our customers and improve overall effectiveness. We also show that a team member has sent both an email and a text but has not yet received a response. We would genuinely like the opportunity to connect with you directly to review your concerns and provide clarity. Please reply at your convenience so we can assist you further. –10X Health Support Team
Karen P.
After experiencing a delay in my order, I sent customer service an email inquiring about it. After a couple of emails going back and then a phone call, Andrew the manager reached out to me via text and immediately solved the problem with my order and I received my products quickly. He was very apologetic and wanted to make sure I was satisfied, which I was. I am happy the way 10x quickly answered my questions and got me my products. Thank you Andrew!
Reply from 10X Health SystemFeb 20, 2026
Hi Karen, We sincerely apologize for the delay and the frustration this caused. We understand how important it is for you to begin your protocol on time. A team member has already reached out to you directly to assist and ensure you have clear information regarding your shipment. We also recognize that communication around the tracking and carrier transition could have been handled much better. Please know we take your feedback seriously and will use it to improve our processes and communication so your future experience is smoother and more transparent. Thank you for bringing this to our attention. –10X Health Support Team
Amauri C.
I make a twice order and you are able to help me with a cancellation
Reply from 10X Health SystemFeb 20, 2026
Hi Amauri, We apologize for the inconvenience. We pack and ship orders almost immediately after purchase to ensure timely delivery, which can sometimes make cancellations difficult once processing has begun. A team member has already reached out to you directly to provide more information and review what options may be available regarding your duplicate order. –10X Health Support Team
Dan B.
I'd like to take a moment to thank Andrew and his team at 10x Health for addressing my concerns and correcting some minor errors in the beginning with my gene test and supplement order. Job well done guys and gals! Your prompt attention to this matter and professional courtesy is much appreciated. We all know we don't live in a perfect world and things don't always go as planned or hoped for, so its a refreshing experience when folks like yourselves jump in to make things right! Thank you again! I look forward to working with you on this journey! Once I've had time to take the supplements and experience the results, I'll be sure to leave a review on those as well. I'd like to think if they are as good as the people that work behind the scenes at 10x should be an amazing experience! For those of you who may be on the fence about working with Gary Brecka and the 10x team for your health education & supplement needs I'd recommend you proceed with confidence! You wont be disappointed. Best Regards, Dan Brooks
Reply from 10X Health SystemFeb 20, 2026
Hi Dan, Thank you for your feedback. We are truly sorry to hear about your experience and appreciate you bringing this to our attention. A member of our management team has already reached out to assist and provide support. We value your trust and look forward to improving your experience moving forward! –10X Health Support Team
CB
This is my follow up review from my original review. I heard back from 10x and even though they have contacted me after my review. They DO NOT stand behind there products. They give no refunds even though there products made me extremely sick. I came to 10x for help because I was having issues with other supplements. I did the genetics and bloodwork. I voiced this during my inital call before I made my purchase, I would have never spent thousands of dollars had I known they don't even back up there supplements, even Natural Grocers stand behind the products they sale. 10x just wants to sale you additional test and products. 10x is a total waste of money.
Reply from 10X Health SystemFeb 20, 2026
Hi there, We are truly sorry to hear about your experience and appreciate you sharing this feedback. Our goal is always to support our customers, and we regret that this was not your outcome. While we strive to provide guidance based on genetic and bloodwork insights, there are limitations when it comes to supplements and medications, including how each individual may respond. For safety and regulatory reasons, we are not always able to offer refunds once products have been opened or used, and we are sorry that we could not do more in this situation. –10X Health Support Team
ERIC F.
Ordered yesterday
Reply from 10X Health SystemFeb 20, 2026
Hi Eric , Hi Eric, Thank you for the 5-star review—we appreciate it! We’re excited to support you and look forward to delivering a great experience from start to finish. –10X Health Support Team
Tim S.
Way to much marketing and upselling of additional tests. Even before I received the methylated genetic test, much less the results. I appreciate that you are in business to “sell” and make money. If you don’t make money you won’t be in business long. But what originally attracted me to you was Gary on Megan Kelly and his “I want to help you attitude”. I quickly realized that this was not the case and was only a transactional exchange.
Reply from 10X Health SystemFeb 19, 2026
Hi Tim, We’re truly sorry to hear that your experience felt overly transactional and focused on marketing. That is not the intention behind our process, and we understand how that could be disappointing—especially given what initially attracted you to us. A member of our team has already reached out to you directly to better understand your concerns and provide support. We genuinely want you to feel helped, not sold to. Thank you for sharing this feedback—it matters to us. –10X Health Support Team
