Reply from 1 of 1 ServersNov 11, 2023
This customer initially sought our hosting services to mitigate DDoS attacks on his server. During his seven-month tenure with us, using our VPS servers, his server achieved an impressive 99.99% uptime. There were only two brief outages totaling 28 minutes, attributable to an issue with our ISP provider. Evidence of this can be seen here: https://imgur.com/a/anKrDSe
The individual he refers to as a "friend and developer" lacks fundamental knowledge in the field, contrary to what one might expect from a developer. This person entered our Discord general chat, seeking specific support for the customer's account. As our policy restricts support to direct customers only, we asked him to refrain from such requests, especially in a public channel. When he persisted and began to spam the chat, questioning why his messages were being removed, we had no choice but to ban him from our Discord server, as he was not our direct client and thus not entitled to our support.
Following this, the customer, who is the author of this review and not the individual we banned, urged his merely Discord of about 20-30 members to bombard us with negative reviews in retaliation for banning his "developer." Trustpilot has since removed all of the negative reviews. Shame on you.
Proof of requesting negative reviews: https://imgur.com/a/bR9sYc7