Erin
Great quality sweatshirt
Great quality sweatshirt. Such a cool design.
Reply from 23point5Jan 14, 2026
Awesome. Thank you so much

Great
Based on 71 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
23point5 is an innovative apparel technology and manufacturing platform that creates apparel beyond conventional limits.
23point5 (23point5.com) has 71 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
71 approved reviews, newest moderated first
Erin
Great quality sweatshirt. Such a cool design.
Reply from 23point5Jan 14, 2026
Awesome. Thank you so much
Austin S.
I would have given 5 stars but have only given 4 cause the sizing module on your site is not very accurate. The hoodies were great articles of clothing just they were too big when the boys put them on. On the positive side they will last them for quite a long time. They are really lovely hoodies and excellent quality.
Reply from 23point5Jan 14, 2026
thank yo so much for your feedback.
lane W.
Got sent wrong size no refund or return took weeks for it to arrive and then ordered the correct one and took another 4 weeks to be delivered
Reply from 23point5Jan 14, 2026
Our system is automated. We can validate that we shipped exactly what you ordered. we're sorry you feel this week and we would still love to make it up to you. Please email us at [email protected]
Anthony L.
The garment was nothing as advertised and the fit was off. Can’t imagine it costed what it did after wearing it. Not very comfortable at all. Your reply of one hour ago was 4 months after I sent my review. Thats terrible customer care. The reply indicated a willingness, on your part, to somehow make up for the poor quality. Unfortunately, it didn’t explain any possible solutions.
Reply from 23point5Jan 14, 2026
This makes us really sad. We put a lot of effort in the quality of our product. We would love the opportunity to make it up to you.
L R P.
Be very very careful. They’ve sent me a garment that doesn’t match the sizing they provide on the site. I wasn’t home to receive the item, so didn’t realise this in the 48 hours you are given to report a problem that the item is at least 2 dress sizes larger than stated. Because I took longer than 48 hours, they won’t help. Despite it clearly being them at fault. The quality of the item is good, but the sizing entirely potluck so. Be aware and make sure you are home to receive it
Reply from 23point5Jan 14, 2026
we have a regular size guide and an AI size guide that helps you choose the best fit. Please contact us so we can help resolve this issue
Flo C.
they don't lie. it takes around 4 weeks but the quality, the whole end product is amazing will definitely be buying again I bought my daughter the yellow submarine hoodie 👌
Reply from 23point5Apr 2, 2025
We truly appreciate your patience and support! We're so glad to hear that you loved the quality and the final product—it makes the wait worth it! 😊
Bonnie
I just received my CareBear shirt and it is so soft and so cute! The material is awesome and so is the design! Thank you!
Reply from 23point5Jan 14, 2026
Thank you so much for the kind words