Reply from 4LegalLeads.comJun 24, 2024
Hello Rodney, Web Leads are sent to you in real time after they go through an extensive filtering process based on the information the person has provided to us. You are correct; Web leads are not vetted prior to sending them to you, they are filtered. Yes, sometimes, the consumer will select an inaccurate category but it is for this reason that we have a very lenient return policy in place. One of the questions we ask on our Criminal Defense forms is if the person is willing/able to pay a legal fee to an attorney and if they say no, we do not send them to our firms that cannot take these types of leads. 100% of our leads are exclusive. If you happen to get the same contact from another source, that is due to the person continuing their search. You are always welcome to bring these to our attention and in most cases, we are willing to credit you for this. Getting to your leads immediately helps you connect with the lead before they continue their search for help. We will always credit you for invaild leads. A portion of leads will be valid but won't have a good case or choose to sign up. And it's important to set expectations remembering that only a percentage of the leads will be sign ups. It is here that you see your ROI. Communication via lead Status updates, allows us to optimize our efforts to get you more and more leads that convert and fewer of those that do not. Right not, of the 11 leads that you have paid for, 5 Statuses have been updated. From this, it appears you have at least a 16.7% conversion rate so far. Make sure to update the rest of your statuses so that we get make updates for you! Firms that communicate with us, understand what leads are, and have the best speed to lead and client interaction will have the most success with our leads. We are always availalbe to assist you and please do not hesitate to contact us at [email protected]