Poor
Based on 537 reviews
4Patriots2.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
4Patriots, LLC is an old-fashioned American success story. The company came to life at our kitchen table in Nashville, Tennessee with a notepad and pen. We had decided the soulless life of corporate America wasn’t for us, and that we wanted something more. We wanted to build something real; something that could really help people and provide real solutions to the problems that we, our families and our friends, encountered every day.Living on a shoestring budget, we used our savings to get started with our very first product, one that we knew could impact many people’s lives and get them on the road to greater self-reliance. We invested any profits we made right back into the company so we could continue to grow our business without borrowing a dime, and that’s how we continue to do business today.It might have taken us a little longer this way, but at the end of the day we’ve been able to build a thriving company that treats our customers and employees right.Today, not only do we offer a wide variety of great products that help our customers be more self-reliant and independent, but we’ve also been able to provide full-time jobs for over 200 people (and we’re still growing!). We feel blessed every day to work with such a dedicated team and to be able to impact the lives of so many people.At 4Patriots, we champion freedom and self-reliance. This is our core purpose and our mission.So how do we do it?We offer high-quality products that help our customers become more self-reliant and prepared.We follow the Golden Rule. Put simply, we treat our customers the way we would want to be treated.We strive to be a great place for great people to work.
4Patriots (4patriots.com) has 537 customer reviews on Folks Told, with an average rating of 2.5 out of 5.
Showing 290 reviews with 1 star · Clear filters
Sean
This company should be called 4Idiots. They openly exploit the term "patriot" to get weak minded people to purchase their low quality products for ten times the value. Skip this company and let the low IQ MAGA group support them.
Trish T.
Received my sample pack of the 4Patriots Emergency Food Bars. I wanted to try it, that’s why I got the sample package. Too bad you don’t have a sample single pack (1 bar) or double pack (2 bars), not nine bars. It would be less wasteful if someone doesn’t like them, but maybe that’s the plan of 4Patriot so you can’t return any of the opened packages. I struggled trying to get the thing opened. The man on the video made it look easy. IT WAS NOT. There needs to be a better way to open it without cutting the top. And once opened, there needs to be a better way to seal it. I ended up putting the rest in a zip lock bag. And how long is it supposed to last when it’s not airtight?? Even food in zip lock bags don’t last. I smelled the contents which are to be lemon flavored, barely a hint of lemon. Taking a bite of one of these bars, it was granulated and was like biting into a vague piece of packed flour or sawdust. It was crumbly, didn’t taste lemony. So, in my opinion, they taste terrible. I had to drink water to get it down. I guess in an emergency and that’s all you had, then that’s what there is to eat. It took me well over half a day just to try and eat maybe half of one piece. I couldn’t finish the other 1/3. I’d like to return it, but like anything else, it’s already been opened. So, there went the sample price of $9.98. Geez, 2¢ shy of being $10 bucks all but wasted. I ordered the survival food a year ago in a couple of the totes. I tried the oatmeal last summer. Tasted terrible, and if you’re one person, now we have to figure out how to divvy out portions. Again there’s no way to seal those envelopes. I think 4Patriot needs to figure out a way to possibly do individual packets so there’s less wasted. And the cost is on the high side. If real chefs have prepared this food, it should have some flavor to it. I haven’t gotten around to trying any of the other food which I should try, and then I’ll write a review on anything I try. 4Patriots needs to provide senior discounts on food as well as discounts on the generators. I saw someone else on a review make that same comment. These are expensive and then made in China?? Who can afford them, and I don’t mean by spreading out payments for a year. After reading tons of reviews, I’m feeling disheartened. And I don't want to hear from 4Patriot that they are sorry I was unhappy about what I ordered or tried. DO BETTER IN THE NAME OF THE USA AND OUR VETERANS. I should send you the list of all the contents that I received in the 5 totes. The number of oatmeal packages outdoes everything else, as does the rice. Who packs these things?
Reply from 4PatriotsApr 16, 2026
Hi Trish, Thank you for your detailed feedback. We appreciate you taking the time to share it. We’d like to connect with you directly to better understand your experience. Please reach out to us at [email protected] so our team can assist.
Ted G.
Terrible customer service. Can not talk to a real person. Have no idea why my product has never been shipped. I have an invoice showing payment received.
Reply from 4PatriotsApr 16, 2026
Hi Ted, We’re so sorry for the frustration this has caused. We completely understand your concern. Not having clear communication about your order is not the experience we aim to provide, and we’d like to help resolve this for you right away. Please email us at [email protected] with your order information, and our team will take a closer look.
Mah
Impossible to communicate with them. No answer on customer service line. And emails are auto generated, saying they will get back to me". Finally called my bank to dispute the order since they refuse to communicate. Really unprofessional! ALSO...products and ingredients come from China. Based off no contact from them, I would say they are a scam!
Reply from 4PatriotsApr 16, 2026
Hi Mah, We’re very sorry to hear about your experience and understand your concerns. We can assure you that we are a legitimate company committed to supporting our customers, and we’d like the opportunity to address this situation for you. Please reach out to us at [email protected] with your order details so we can assist you directly and make things right.
T O.
I wrote a prior review regarding the lack of response from this company. Have you tired calling them to be put on hold for an extended time? Then they allow you to leave a message so they can call you back. We'll call you back. So you call them back and get put on hold again. The circle never ends. During my last review, they responded to the review by informing me to leave a phone number so they could call me back. So, after a few days,, I received an email reply to give them a call. I would strongly suggest you stay away from doing business with this company. The lack of customer service is astounding. I will not do any business with this company. They had a chance and showed how they treat customers.
Reply from 4PatriotsApr 1, 2026
Hi T, I am so sorry that you still haven't been able to reach our Customer Experience team. Please email [email protected], and we'll be happy to assist you right away.
Cheryl S.
Their products are purchased in China - totally ridiculous. I will never buy anything from this unpatriotic company again.
Reply from 4PatriotsApr 1, 2026
Hi Cheryl, We understand your concerns about some of our power products being made in China. Our power products are designed and developed in our corporate office in Tennessee, with the help of a highly skilled manufacturer in China. While we strive to source products domestically when possible, certain product categories, particularly electronics, present significant challenges when it comes to manufacturing in the U.S. These challenges extend beyond cost and are related to the availability of adequate manufacturing capacity, specialized engineering, and the complexity of supply chains. It's important to note that many high-tech products, including computers, cell phones, and televisions, are also manufactured overseas due to these same factors. If you have any additional questions, you can email us at [email protected].
Robert N.
Don't buy from these people crooks,had a flashlight malfunction, 3 solar power packs,swelled up and split in half,now my solar powered fridge throws a F2 code and won't work anymore,had to Google on line because owners manual doesn't give a solution to problem,wouldn't replace flashlight,wouldn't replace power cells and not even gonna ask about fridge,wasted my money on these crooks,trust me iam a survivlist and a prepped for over 35 yrs, there products suck
Reply from 4PatriotsApr 1, 2026
Hi Robert, I am so sorry to hear that you've experienced these issues. We'd love the opportunity to discuss this with you. Please email [email protected], and we'll be happy to take a closer look and help make this right.
Robert H.
Impossible to get support. Hours on hold, never return call, chats are with uneducated foreigners who take forever to reply each sentence.
Reply from 4PatriotsApr 1, 2026
Hi Robert, I’m sorry you’ve had trouble getting in touch with our team. If you send us an email at [email protected], we’ll be happy to assist you right away.
