5centsCDNReviews of 5centscdn.net

Reply from 5centsCDNMar 6, 2025

Thank you for your feedback, Jesuloluwa! We appreciate you taking the time to share your thoughts. Increasing awareness is definitely something we are continuously working on, and your feedback reinforces its importance. If you have any specific suggestions on how we can improve or better reach potential users, we'd love to hear them! Your input helps us grow and serve our customers better. Thanks again for your time!

Reply from 5centsCDNNov 29, 2023

Hello Roy, Thank you for bringing this matter to our attention, and we appreciate your feedback. After reviewing your account transition, we would like to provide clarification regarding the recent concern you raised about the plan switch: 1. Prior Notification: The plan switch was not executed without prior notification. On February 22nd 2023, we sent you an email outlining the upcoming September switch. 2. Email Correspondence: On February 22nd, we let you know about a plan change happening in September. In your reply on the same day, you asked if you could stick with the current Pay-As-You-Go (PAYG) plan until September. We confirmed that you could, but reminded you that the switch to the new plan would happen automatically after September. 3. Plan Switch in November: The plan switch was implemented in November, utilizing the credits in your account for the corresponding month's invoice. If you have any further questions, our support team is ready to assist you. Reach out via email or connect with us instantly through live chat.

Reply from 5centsCDNFeb 18, 2019

Hi Nathan, Thank you for reaching out to us regarding unpaid invoice notification. The invoice is unpaid and overdue hence you are receiving the email notification. Invoice #7067 Amount Due: $224.74 Due Date: Friday, January 4th, 2019 10 TB - go5lmooxdawb (01/10/2018 - 30/11/2018) Total Bandwidth Usage = 10911 GB - Overage Charge = 671 GB @ 0.05/GB 10 TB - go5lmooxdawb (01/11/2018 - 31/11/2018) Total Bandwidth Usage = 13315 GB - Overage Charge = 3075 GB @ 0.05/GB PS: Currently account has been flagged for illegal streaming due to copyright claims. Also, one of the reasons why we had upgraded our plans to unlimited live streaming BW is because the client does not pay for the services after using it. Hope you understand now, what may have benefited you as well as we upgraded you for free and plan which was more than the value of your purchased value. We always wanted the best value for our customers and find out a solution and win back your business and get a 5-star rating! Once again thank you for your review and time. Kindly note you will receive this notification as long as the invoice is unpaid, you may contact us to settle the invoice. Free feel to contact us if you have any questions regarding the invoice. Cheers! ARK 5centsCDN Inc.