888 LotsReviews of 888lots.com

Scam city. They trick you into signing up with the 60% off then don’t send the full order. THEN instead of a refund they issue you a store credit. And it wasn’t even short by a little, 75% of order was missing. I ask multiple times for refund. Refused. Credit card chargeback sorted it out. Never dealt with something like this, been in the e-commerce space for 20+ years. I tried my rep, the customer support email and the phone number. My email after I was told my refund was only a coupon was I'm going to my credit card. Their response was a phone number for me to call and waste more time. Capital one got it sorted out. My second order before realizing the mess of the first order included 4 fitness trackers and all 4 fitness trackers had dead batteries. 4 different refunds to customers. I didn't even argue or try to get a refund on that one as its the risk when buying liquidation stuff. Literally the easiest thing to do in customer service, first order gets screwed you refund the customer. But no, too hard for them. Here's a coupon.

I really wanted to like this liquidation platform but got really disappointed and would NOT recommend IT . I made my first order and out of 8 items - 1 was out of stock or damaged I found out about it when it never arrived and thankfully I got refunded for it and 1 came damaged (back pack had strong smell of vinegar and all zippers got corroded and broken ( after months talking to customer service and them telling me they will take care of it I never got refunded or replaced back pack with similar item. Very sad cuz I was looking forward to order more. I asked for discount on purchase instead of refund but they told me they can’t do that.

Do not use Sold me the wrong size of a product i ordered and they told me i have to pay for shipping to return the product. Very unorganized and scammy distributor.

The sales reps are not professional for both of their locations, don't return messages (I have many unreturned), and seem to be only concern with making a sale off of you. Instead of the company having someone spend their time floating around review sites to ensure they get more customers, they should spend it correcting their sales/customer service team or lack there of. There is no accountabiity when dealing with the site/company if you encounter issues.

I bought unmanifested lots and it was total trash. Never ever buy anything from this place.

When ordering refurbished items, and their definition clearly says: in great working and cosmetic condition.. and you receive C Stock... filed a claim.. and it get DENIED because its a closeout Business....and they dont wanna do business with u anymore... shows really their low standards of doing Business...more than shady !

888lots – a comedy show where the only joke is on your wallet.” I made 3 orders – and every single one turned into a disaster. • In my very first order, instead of a phone I received two (!) pieces of plastic in a giant box. On the plastic bag with this “surprise” there was proudly stuck a smartphone label. A prank? Maybe. Funny? Not really. • Every time I requested delivery to the backyard (not left on the porch). Of course, that was completely ignored. Packages ended up with random neighbors, some were even opened, and I had to check my cameras and then chase down my “already unboxed gifts.” • Customer support? Let’s call it imaginary, because in real life it simply doesn’t exist. Registering took forever, but meanwhile my inbox was flooded with spam like clockwork. Pricing. “Wholesale”? Nice try. In reality, their “wholesale” is higher than regular retail on eBay or Amazon. Product descriptions are vague and misleading. In their WhatsApp group prices look attractive, but once you click the link – surprise! – the actual price is much higher. Classic bait-and-switch. The peak of the iceberg. They shipped me items described as “brand new.” In reality? Completely dead. Of course, they didn’t work. The result: a claim, ruined seller reputation, and wasted nerves. And then came the real “gentleman move.” They tried to force me to pay return shipping for this defective junk! Yes, seriously: I got a claim because of their defective product, and on top of that I was supposed to ship back a huge and heavy box at my own expense. Bravo! True business aristocrats. Luckily, I decided to test the rest of the items (I bought 9 units of the same product) – none of them even powered on. Imagine if I had shipped them all to customers! After a long and exhausting back-and-forth, they finally refunded me. They let me keep the broken garbage (which, of course, I don’t need), and then – surprise again – they blocked my account. And you know what? That’s actually perfect. Because dealing with a company like this is worse than just losing money. I even offered to bring this defective junk in person to their warehouse in Linden, NJ (I live in Jersey City, just next door). But no – they insisted I should pay shipping for the giant useless package. Draw your own conclusions. Businesses like this, with clueless support and shady policies, should be avoided at all costs. No respect, Raul M. And I highly doubt they’ll learn any lessons from this. This is a real review from a real customer – not fake. Order numbers: • 2523242146 • 2544234971 • 2521205421

I ordered a specific color — they sent a completely different one. When I asked for a refund, they barely gave anything back. Not full refund, not even half. Just excuses. Product was not as described, and support is useless. Very disappointed. Never again. Stay away from 888Lots — they don’t care about customers.