Great
Based on 209 reviews
97tax.com4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
97tax.com is a national tax preparation company serving taxpayers across the United States. We specialize in helping individuals and businesses manage their federal and state tax obligations with confidence and clarity. As an authorized IRS e-file provider and an A+ rated company with the Better Business Bureau, we bring credibility and professionalism to everything we do.We make it simple to handle the paperwork that many taxpayers find overwhelming. Whether you need to set up a payment plan or file an extension, we prepare everything accurately and on time.What We Offer IRS Payment Plans: We prepare federal installment agreement applications that fit your budget, so you can pay what you owe over time. State Payment Plans: We prepare state-level payment plan applications to help you stay current with your state tax obligations. Tax Return Extensions: As an authorized IRS e-file provider, we e-file your tax return extensions quickly and accurately. Nationwide Reach: We serve clients in all 50 states and U.S. territories.As an authorized IRS e-file provider with an A+ BBB rating, 97tax.com is committed to making your tax obligations easier to manage. We pride ourselves on clear communication, fair pricing, and dependable, professional support every step of the way.
97tax.com (97tax.com) has 209 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
Showing 18 reviews with 4 stars · Clear filters
customer
Did not receive papers for 5 days.
Reply from 97tax.comJul 5, 2026
Hi, thanks for your patience while your packet made its way to you. We prepare and mail every order within 24 hours, though USPS delivery times can occasionally run a little longer than expected. Glad it arrived, and if you have any questions about signing and mailing your application to the IRS, we're always here at [email protected].
Carmelita T.
It wasn’t as complicated as I thought it would be.
Reply from 97tax.comJul 5, 2026
Thank you, Carmelita! Making the process simpler than expected is exactly what 97tax is built for. Glad we could take the stress out of it for you!
Dona
Quick and easy, took the fear of asking for payment plan from talking to a person, which feels more intimidating. I would have given 5 stars; but if you make a mistake you can't go back to correct, you have to start all over again. Not hard.
Reply from 97tax.comJul 5, 2026
Thank you, Dona! Making the process quick, easy, and less intimidating than picking up the phone is exactly what 97tax is built for. Really appreciate the feedback about being able to go back and correct mistakes — that's helpful for us to hear. Really happy it worked for you!
William C.
Attention to detail and quick response
Reply from 97tax.comJul 2, 2026
Thank you, William! Attention to detail and quick response is exactly what 97tax is built for. Really happy it worked for you!
William
Very helpful getting problem solved 👌
Reply from 97tax.comJul 2, 2026
Thank you, William! Helping you get your problem solved is exactly what 97tax is built for. Really happy it worked for you!
Osamudiamen E.
Easy to use and straight forward. Clear and concise details
Reply from 97tax.comJun 30, 2026
Thank you! Easy, straightforward, and clear is exactly what 97tax is built for. Really happy it worked for you!
Jo-L H.
97tax somehow represented themselves as IRS to me, and they are not IRS. I was confused. They charged me $199 and sent me a form to fill out for an installment plan. However, their support worked fast, cleared up the confusion and provided a refund. Support was 5 stars!
Reply from 97tax.comJun 29, 2026
Hi, we want to address your concern directly. 97tax does not represent itself as the IRS. We are an independent tax preparation service and are not affiliated with the IRS. We are an IRS e-file approved provider, BBB accredited, and have helped tens of thousands of customers prepare their IRS payment plan applications. Our service prepares and mails your application within 24 hours of order. Please email us at [email protected] with your order details and we will look into your specific concern right away.
Steve
Everything was set up for me but there is no mention of the monthly payment, or the length of time to repay it!! - Thank you for your help!!
Reply from 97tax.comJun 24, 2026
Hi Steve! Thanks for the kind words! For your payment amount and length of time, please send us an email at [email protected] we'll help you verify your payment plan details. Talk soon!
