Excellent
Based on 363 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
David Tripp launched this multifaceted moving company in 1996, building the firm on his personal touch approach. Each customer has their own personalized moving consultant who over sees the move from start to finish. Our goal for the last 27 years has been to cater to our customers needs and exceed their high standard of expectations. Tripp says With a largely referral-based clientele. Tripp takes pride in his company's outstanding reputation and broad scope of services. We are Houston Premier full- service moving company providing local and long distance moving. We cater to residential clients, builders, estate dealers and fine art and antique dealers. We have moved athletes, celebrities, business leaders, college faculty and thousands of families. Our employees are professionally trained, considerate, knowledgeable, and reliable. A Better Tripp Moving & Storage offers services ranging from moving one piece of furniture to a full household both locally and nationwide.
A Better Tripp Moving & Storage (abettertripp.com) has 363 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
363 approved reviews, newest moderated first
HK
They did a great job!
Reply from A Better Tripp Moving & StorageAug 9, 2019
Thank you Heather for our five star review. We appreciate your business and trusting us with your move. We wish you much happiness. Sincerely Terri Tripp
Jessica
We want to thank you and your movers for an awesome and smooth move from warehouse to warehouse. They came ready to work and were very professional, this is why we continue to use A Better Tripp.
Reply from A Better Tripp Moving & StorageAug 8, 2019
Thank you Jessica very much for such a nice review. We very much appreciate your repeated business and always looks forward to working with you! Your compliments will be passed to our crew! We are blessed with an amazing crew who strives for professionalism and efficiency. We wish you much happiness! Sincerely, Terri Tripp
Terri E.
This was my second time to use them. They did an excellent job as always! Very helpful and very professional.
Reply from A Better Tripp Moving & StorageJul 29, 2019
Thank you Terri for such a nice review. We appreciate you trusting us with your move. We love doing business with you and wish you much happiness! Sincerely, Terri Tripp
Barbara
Best moving experience ever! From first contact to delivery all the best. Excellent hard working crew with the utmost care for your items! Will definitely call them again.
Reply from A Better Tripp Moving & StorageJul 29, 2019
Thank you Barbara for your five star review. We appreciate you trusting us with your move. We strive for professionalism and efficiency in our moves. Referrals and repeated business is the best compliment we can receive. We look forward to wording with you again and wish you much happiness in your new home. Sincerely, Terri Tripp
A.S.
The guys worked eleven hours and did an amazing job. They were in good spirits the whole time, and were thorough and careful. This was our second time hiring Better Triop to move, and I'll use them again if needed.
Reply from A Better Tripp Moving & StorageJul 26, 2019
Thank you very much for taking time to fill out our review. We appreciate your return clients! We will pass your compliments and yes we are blessed with an excellent crew. Referrals and Repeated business is the best compliment we can receive. We wish you the best and look forward to doing business with you again. Sincerely, Terri Tripp
Louann
Excellent company. Very conscientious of detail and respectful of their client's furnishing.I would highly recommend this company to give you the peace of mind that all of your things will be taken care of.. I hope I don't have to move again but if I do, they will be the one that I will use again.
Reply from A Better Tripp Moving & StorageJul 24, 2019
Thank you Louann for writing such a nice review. We strive for professionalism and efficiency in our moves. We are blessed with an amazing crew. Referrals are the best compliment we can receive. We wish you much success and happiness in your new home and look forward to doing business with you again. Sincerely, Terri Tripp
Max A.
I used this service once before and they were exceptional. This time around not so much. I was allocated 3movers which I questioned. I was told I could have more if I wanted but I decided these movers knew more than I did so I went with their recommendation. We had everything pretty much boxed and ready to go. First none of them could speak English so I was the only one who could communicate with them since I speak Spanish. The lead guy explained how he needed to get furniture and boxes in combined to maximize the space but he had a wall of boxes at very front of the truck which caused many of the boxes on the bottom to get crushed. We had broken items that could not handle the weight- we discovered this upon unloading the truck. Another issue was a lack of training on two of the movers. The head mover spent a lot of time showing them how to wrap furniture. At one point my wife found the head guy demonstrating how to wrap chairs with paper and plastic wrap. To be honest as much as I appreciate that, it seems they don’t know the limits on when enough is enough. I had chairs heavily wrapped in plastic, heavy paper with tape, then several layers of plastic again. Things were taken apart but not all the screws were included so we had to spend time shopping for missing screws and bolts. The worst of it was that it took 8.5 hours to load our belongings in the truck and the loading only ended up costing me $1,500. The men worked hard and were amicable. I tipped them because I could see they were exhausted - not because they did a good job.
Reply from A Better Tripp Moving & StorageJul 24, 2019
Thank you for taking time to fill out our review. We will express your concerns with our Operations Manager. We appreciate your business. Sincerely, Terri Tripp
Tammy R.
Such an easy move with “A Better Tripp!” Movers we’re quick, courteous and helpful when I asked to move something to another area! Set up was super easy and I would definitely itely use them again!
Reply from A Better Tripp Moving & StorageJul 9, 2019
Thank you Tammy for trusting us with your move. We appreciate your time to fill out our review. Referrals and repeated business is the best compliment we can receive. We wish you much happiness and look forward to working with you again. Sincerely, Terri Tripp
