Heather P.
Exceptional service
Exceptional service! Best I’ve seen.

Great
Based on 506 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Free shipping available - Abt.com is a leading retailer of quality consumer electronics and appliances. Our electronics store offers you the ability to shop for all your appliance and electronic product needs in one online store.
Abt Electronics (abt.com) has 506 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
506 approved reviews, newest moderated first
Heather P.
Exceptional service! Best I’ve seen.
Mike H.
Great shopping experience and delivered on time.
Joanne H.
The installers were right on time. They encountered a problem removing out old stove and knew exactly what to do. They instructed us on the procedure when you get a new stove and also told us we could reach out for help any time. This was definitely the best delivery and installation of an appliance we have ever had.
Reply from Abt ElectronicsJun 17, 2026
Hi Joanne, We truly appreciate your kind words and are so glad to hear about our installers. Enjoy your new stove, and please don’t hesitate to reach out if you ever need anything!
Ugur
After a stock issue with my order, one of the ABT managers, Dan, personally contacted me to address the situation. He was incredibly helpful and quickly resolved the issue with my order. While the initial experience was rocky, Dan's excellent customer service and dedication to making things right really impressed me. Thank you, Dan, for stepping up and fixing the problem. I now better understand why you have been in this business for 90 years
Richard S.
The salesperson, Mark, was excellent and very helpful. The delivery was on time and the installation was done with outstanding professionalism. The technicians explained everything about the dryer and provided a great experience, the best ever. All of my future appliance purchases will be from ABT!
Reply from Abt ElectronicsJun 13, 2026
Hi Richard, Thank you and we appreciate the business!
John
The take your money and then don't deliver. They lie. They deny chat, phone call and email.
Reply from Abt ElectronicsJun 11, 2026
Hi John, For first time customers we use a 3rd party verification system in order to prevent fraud and help protect our customers. After several attempts were made to contact the payment method holder and were not answered, the order was cancelled. The payment was refunded on 6/9. We do not "take your money and not deliver." If you would like to replace the order and contact our verification team at 847-919-3799 we would be happy to process the order after verification is completed. Thank you
Margaret F.
We had some level of anxiety about the process of replacing our double wall oven. As soon as your team arrived, they showed total confidence in getting the job done. And they did a fantastic job! Our expectations were exceeded. Big thanks to the delivery team from ABT!!
Jeneane A.
When I placed my order online, I was unaware that this was just a "drop off service" and was alerted to it after I had already paid. I used the online Chat feature and the rep assured me they would carry it up to the 2nd floor for me. My A/C purchase arrived fairly close to the expected time which was late into the evening. I was able to use the tracking link to gauge the arrival time, however; my delivery rep Ronald communicated his schedule prior to the delivery. He was so pleasant, professional, and extremely considerate. When I tried to tip him he would not accept it. He thanked me for my business a couple of times and had a smile on his face the whole time. I would use this service again in a heartbeat! Plus Ronald was just awesome. Thank you!