AcadiumReviews of acadium.com

IITS A SCAM!! I don’t usually write bad reviews but I felt compelled to share my experience to save others from the frustration I’ve felt using Arcadium. Please don’t use this company. It’s is a scam and a complete waste of time and resources, especially if you are a small team. So far we have paid for 6 months of work and so far NOT ONE POST HAS BEEN MADE We had a truly annoying and frustrating first 3 months from July - oct. We were introduced to an intern who seemed like a good fit. However it took ages for her to reply to our messages, no contract was signed with her, and in the end she took a full time job with a company without doing ANY work for us. Unfortunately Arcadium took another 3 months subscription automatically with NO AUTHORITY AND NO FOLLOW UP TO SEE IF WE WERE HAPPY WITH THE SERVICE forcing us to stay with the company as we had spent our comms budget. We were given another intern in November and THIS INTERN IS AGAIN BELOW PAR. Despite meeting with her once a week and spending considerable time and energy on her we STILL HAVE HAD NOT ONE SM POST MADE that has been good enough to post. We are a small not for profit doing our best in a very challenging climate and Arcadium is not providing any kind of decent service. They have refused to give us a refund and instead suggested we find yet another person which means more time and energy. Save yourself the money and find a decent digital marketer. In this company they just take your money with no shame.

I have learnt a lot for free, this has really opened my mind in terms of digital marketing. I met this company as an enthusiastic young man willing to explore digital marketing not knowing where I was going as I didn't have enough resources for the course but this picked me up and made my dreams come to life. Now am not yet where I want to be but I can see that am not where I used to be. Many thanks to Acadium and the team!

Good communication from Acadium, but a poor experience with the mentor acquisition process (0 for 5 in two months). I signed up in October of 2023 and followed all the steps they (nicely) outlined to set myself up for success. The first match didn't meet my requirements. They quickly re-matched me. The second person didn't have a firm grasp of the English language. They re-matched me. The third person started, and after a week, I received a text that something had come up and they needed to withdraw. I was matched to a fourth, we scheduled a time, and they didn't show. After I followed up twice, they said they had too much going on and couldn't take on an apprentice role. I met with my fifth match and quickly learned they wanted to learn about digital marketing but weren't interested in performing research to work on my project. Today I reached out to the 6th match to confirm our time, and they said they weren't feeling well and needed to reschedule. Humans get sick, and they have things come up however the 10+ hours I have spent organizing and preparing for conversations that never occurred is unfortunate. I reached out to customer support to ask for a phone call to discuss my concerns and was told they are a small team and cannot manage that. From a customer experience standpoint, there is a big opp here for Acadium. Not getting anything other than "we are happy to rematch you if you'd like" from their team after six failed launches is a bummer and not the way I believe any company actually intends to show up. Nonetheless, that is how my experience shook out.

I was able to be matched with an excellent intern. She went overboard and helped me a lot . The team at Acadium was able to answer all my questions . I highly recommended them . I am starting my in the next week with my new intern.

SCAM!! Do not give this company your money. Once you are "matched" with an apprentice, you are no longer able to get a refund. The apprentice does not have to do any work or even communicate with you. I have been given the runaround for 4 MONTHS. I have been rematched multiple times, and no one has shown up to meetings or even logged in to the email and asana board I provided. All of their customer service reps are overseas, so good luck talking to someone. The CEO, Moe, has come up with a brilliant scam to get people's money, not to mention time. I will be reporting them to the BBB in Canada, and the US.

I am really thankful for the opportunity to get to work on real problems within a team that helped me apply my skills and knowledge to either solve or improve these issues. I learned and gained much needed experience on many fronts (presentations, meetings, etc.). You can only get better at the things you practice and this was that chance, thanks

Best platform for career growth.

It was a rocky start from the beginning. Very disorganized and recommending interns that didn’t really fit the requirements. The mobile app was very buggy, making it nearly unusable. Even the webapp chat was subpar. There was also an option to select which countries/regions that interns would be filtered by and a “$200 credit” was offered if interns from outside those areas was matched. This, I later found out like many of their promises, was a lie. Besides nearly 30 interns starting and quitting the next day (therefor not properly vetted) they also decided to discontinue the account credit and not pay out any past credits earned. With