Reply from Accelerated StrategiesMay 1, 2025
Thank you, David, for sharing your feedback about your experience with Accelerated Strategies. We’re genuinely sorry to hear that our program didn’t meet your expectations, and we take your concerns to heart. Our mission is to empower clients with the education and support needed to achieve financial freedom, and we regret that we fell short in your case.
To clarify, our Accelerated Strategies Consulting Program focuses on providing comprehensive financial education and personalized coaching, not directly applying for loans like HELOCs on behalf of clients. We are not a lender, a bank, or a loan broker. We do not issue credit and loans. We offer hours of on-demand video content, 1:1 coaching calls, weekly live Q&A sessions with our Founder, and access to a supportive private community, all designed to help clients strategically manage debt and optimize their finances. As outlined in our client agreement, success in our program requires active engagement with these resources, such as scheduling consultations and applying recommended strategies.
We acknowledge that initial miscommunications regarding lender recommendations caused frustration, and we take full responsibility for this. Upon identifying the issue, we assigned a senior strategist to your case to ensure you received dedicated support, and our records show that both of your emailed questions were answered by the end of the day. We’re also sorry to hear about the login issues with our portal. Our IT team was ready to assist, and login problems are typically simple to resolve. Had you communicated with us, we would have resolved the issue as soon as possible. While our team was prepared to support you, we recognize that you did not proactively engage with the coaching, videos, or community resources, which are critical to the program’s success, as noted in the agreement.
To address your concerns, our VP of Enrollment personally reached out to you twice by phone, left voicemails, and sent an email with a link to book a call, but we haven’t heard back. We’d welcome the opportunity to understand your experience further and explore how we can assist you with the resources you paid for.
To prospective clients reading this, we invite you to join our program if you’re ready to actively apply our proven strategies. Our community is built for dedicated, coachable individuals who are committed to investing in their financial education and working closely with our team to achieve their goals. David, please feel free to contact us. We’re here to support you and wish you the best in your financial journey.