Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Accelerate Financial
Welcome to Accelerate Financial we are a direct lender dedicated to helping individuals and businesses access the financing they need — quickly, transparently, and without unnecessary hassle.With over 10 years of experience in the lending industry, we've built a reputation on trust, speed, and straightforward communication. As a direct lender, we manage the full loan process from start to finish — no brokers, no middlemen, and no surprises. This allows us to offer faster approvals, flexible terms, and a personalized experience tailored to your unique financial goals.Whether you’re looking for a personal loan, business funding, or real estate financing, we're here to guide you through every step of the process. We take pride in offering clear terms, honest advice, and real solutions — all backed by professional service and a deep understanding of today’s lending landscape.Let’s make your goals happen — one step at a time.Why Work With Us? -Fast & Flexible FundingDirect Communication & Personalized ServiceTransparent Terms — No Hidden FeesProven Experience You Can TrustHave questions or ready to get started? Contact us at (866) 482-9988 — We'd love to help!
Accelerate Financial (acceleratefinancial.com) has 81 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
“During our initial phone call with Russell Eynullaev , I felt the interaction came across as somewhat disrespectful and overly pushy for my taste. I value professional conversations that feel collaborative rather than pressured.”
MW
Michelle W.
I recieved a letter saying I was pre…
I recieved a letter saying I was pre approved for a personal loan. so I call and talked to Russell and he tried to bully me into getting a debt consolidation which is not what I was looking for, I had to hang up on him because he wouldnt stop.
ED
Edward D.
100% garbage mailer
If you think you are going to get a competitive offer for a loan on a car or other purchases, like our case shopping vacant land rates, do not waste your time. They do not compete with other lenders on rates as they seem to advertise but rather try to shift you to a debt consolidation program very deceptively. I had declined further quotes already as they could not compete with my credit union and other lender then get a call from Upstart offering some debt restructure we did not need or apply for. I recommend throwing their mailers out unless you are looking for unsecured debt options. The response from Accelerate borders stupidity, I have left plenty of positive reviews under google but an earned bad review for a service that was not requested, deceptively presented warrants the bad review I left. Do you think 800 credit scores want a debt consolidation loan to ruin their credit? I had already told you not to share my information for any debt reduction since the payments were not a problem to pay yet there you went and offered it and wasted my time further. I explained rather clearly I was purchasing a lot behind our vacation home in Hawaii and needed about 50k difference from my down payment and was approved at 7.99% through Light Stream already yet you pull a bunch of garbage, don't offer a land or personal loan but STUPIDLY offer a debt consolidation loan instead. I may have left some one stars through Trustpilot but you actually earned zero stars. Thank you for being the outlier on the bell curve, companies like yours make others earn more stars on Google and Trustpilot. I will try and leave you a review on Google as well so you may see my profile and positive reviews for others that advertise and sell what they claim to versus deceptively if that helps fix your business behavior. I would guess more complaints are not far behind and there is a reason I don't see the profile for your company on Google perhaps once they hit you should try a new company name to wash your poor reviews away. Reddit and some others have similar reviews so keep peddling the garbage till enough 1 star reviews properly reflect your business. You opted only for your own interest and product and attempted to steer me away from buying a lot behind my house in Hawaii to debt consolidation. Your response was stupid below but your debt consolidation offer likely violates any fiduciary interest you have towards your clients, and you may see a complaint from that as well. Rob Bonta, the state attorney general, may be interested in this scam to protect consumer rights. Since you have disputed the claim Trustpilot received a screen shot of my call log, oops, explain that issue. Please explain the following as well that was emailed over:
On Tuesday, March 31, 2026, at 02:52:10 PM MDT, redacted at myupscore dot com wrote:
Hello Edward,
This is Kyle (removed last name) with UpScore Consulting — I just received your file from Tristan (edit for privacy) at Accelerate Financial regarding your Personal Loan, and I’m excited to help you move forward!
Please give me a quick call back at my direct line, 949-207-xxxx, so we can schedule a time to review your best loan options. These offers move quickly, so I’d love to connect as soon as possible to secure the best terms for you.
Reference # 12xxxxx
Looking forward to speaking with you soon!
Best,
DS
D. S.
If "mansplaining" had a face..
Just got off the phone with one of the "Senior" financial consultants. BEWARE. After an accelerated explanation of offer, almost immediately wanted my bank account and routing numbers. Did not listen to my concerns about sending my SS# un-encrypted through email. If "mansplaining" had a face, it would be this guy. The offer was skip two payments on your debt and then we'll take care of you with 0% at almost $800 a month for 4 years. The part he failed to mention was my ruined credit for a decade.
CA
Cassaundra
This company does not do what they say…
This company does not do what they say they are doing. They do not offer the freedom to use the money to your debts as they say. Russell is completely rude and talks over you. Do not trust this company.
They do not give you all the information.
Reply from Accelerate FinancialApr 1, 2026
Hello Cassaundra, we appreciate everyone's open and honest feed back but we are a direct lender and we do offer loans to people each and every single day. There are situations in which clients do not meet the underwriting qualifications necessary for an unsecured loan. So we apologize if you did not meet those requirements but we hope in the future you consider us for your lending needs if your situation changes. Thank you!
CE
Cesar
Offer letter with an "outstanding rate…
Offer letter with an "outstanding rate interest" is only a bait! I filled out the 3 questions to complete the application, and just that moment started the problems. Thousand questions, and also what I did with my prior loan (????). Why this kind of entities send letter with great offers (affordable amount / monthly payments / low rates), and after speaking with agent, SURPRISE! Neither monthly payments nor rates are even close to the offered in the letter. This is a very formal way to cheat potencial people needing money. Please, do not waste my time again.
Responding to Mr. Accelerate Financial: That's why my feedback... because the letter you sent is very VERY VERY clear about the promocode, big number with a low rate as 5.99%, and you offered to me huge amounts with very VERY affordable monthly payments, so.. if you have to check a lot my current and past lifes before to provide a loan, why you sent those king of baits? now that I checked your reviews, I realized I'm not the only one complaining about the same, and now I can understand the real intention of your agent when she insisted to know why I'm still paying one of my big loans, for sure your business is also "helping" (?) people to start a process with Collection. Please, don bother to respond, neither send more FAKE offers.
Reply from Accelerate FinancialMar 17, 2026
Hello Cesar, we are very sorry to hear you did not receive the offer your were seeking. Please keep in mind that rates and offers are completely dependent on factors such as credit ratios, utilization, amount of revolving credit lines, debt to income and at the very least credit score. If you would like us to take another look for you we would be more than happy to assist and support you in any way possible that makes sense for you as the client. Thank you again and we hope to speak with you in the future for you lending needs.
JB
Jay B.
BEWARE!!
BEWARE!!! Read over reviews and sure enough, this is not a business that provides loans, this a business that negotiates with credit companies. I received a mailer saying this was an Accelerate Exclusive Recovery Loan and that they could provide me with a loan for $104K with an APR of 5.99%, payment of $1370, payoff in 5 years. None of this was discussed during the phone call with a Sr. Financial Consultant. When I told him I was not interested in this and this was nothing like the mailer discussed, he kept pushing and pushing. I asked him to provide me with everything in writing but wanted me to commit to a payment date before he could send me the contract. After going around in circles, I told him thank you for his time and to have a good night. Do not waste your time like I did, learn from my mistake and read the other reviews...STAY AWAY!!!!
UPDATE: Received email from Trustpilot requesting my information or else my review may be taken offline. It states "The business you reviewed might contact you if they think your review goes against Trustpilot's guidelines or is wasn't meant for them." Well, I can tell you, this is totally meant for them. The Sr. Financial Consultant that I talked to sent me a link to their Trustpilot site so I know I have the right business. I can see, more and more 1-star reviews are being posted with the same complaint. Again.....BEWARE and STAY AWAY from Accelerate Financial.
Reply from Accelerate FinancialDec 9, 2025
Hello Jay we are a direct lender and it is our sole goal to provide loans to those who meet the underwriting requirements for a loan if you would like to speak with us to find out if you qualify please give us a call at (866) 482-9988 our dedicated staff is here to help Mon-Fri from 8-6pm PST and Saturday 9-4pm PST. We would very much appreciate the opportunity to speak with you and see if there is anything we can do to help you save money!
WB
Wb
Seems like a scam
Seems like a scam. They send out checks with find print and prescreen offers they want you to respond to opt out. They are hoping someone cashes the check not realizing it is a loan with interest. If they were a legitimate company they would not use scam like techniques.
Reply from Accelerate FinancialDec 9, 2025
Here at Accelerate Financial we want each person who receives our offers in the mail to give us a call because you were preselected for a loan opportunity that can hopefully save you a lot of money vs the interest you may be paying on credit cards/loans currently. Our marketing piece is designed to show you an example of what you are currently paying now vs what we hope to save you with one of our exclusive recovery loans. If you have any questions about what you can potentially qualify for our staff is here to help answer any questions you have from 8-6pm PST Mon-Fri and Sat. 9-4pm PST we hope to speak with you soon!