Average
Based on 145 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2000, AccountantsWorld has been a leader in cloud software for professional accountants. By bringing control of accounting and payroll services back to accountants, we help accountants strengthen their client relationships and raise their profits. Today, AccountantsWorld offers a complete suite of professional accountant-centric cloud software for accounting, payroll processing, document management, client portals, after-the-fact payroll and practice management. AccountantsWorld never sells its products or services directly to accountants' clients. For more information about any of AccountantsWorld's cloud-based software, please visit www.accountantsworld.com or call 1-844-393-6127.
AccountantsWorld (accountantsworld.com) has 145 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
145 approved reviews, newest moderated first
Ken H.
Cindy, in the billing department at Accountants World, was very helpful in guiding me to answer all my questions on the Payroll Relief payroll platform related to billing and purchasing additional services to help my business grow in year 2020.
McClain ChocAngel Mc D.
Just completed a phone call with Cindy. She was very helpful and helping me resolve my situation
Thomas B.
My honest opinion is the software is probably the best out there; however, the cost is astronomical, the customer service is unbelievably poor, and the procedure to discontinue use of the software is difficult to navigate as well as totally misleading. We went back to our old payroll provider for these reasons; however, no one tells you that you ALSO have to make each client inactive! WHAT? I sent an email indicating that we intended to discontinue the service. We did not receive any confirmation of same and NO ONE said hey by the way, be sure to make your clients inactive. I TOTALLY believe that is by design because we just got billed for each client - even though we had not run a payroll! Then when I asked about the bill someone said you have to make them inactive...BLAH, BLAH, BLAH! When I asked them to credit the charge.....guess what....NO ONE has replied yet. It figures because we had that same experience when we were paying $ 15000.00 per year for the software. I am a 30 year CPA and have never seen anything like this! They failed miserably and can't even bother to respond!
Larry
Have been using Payroll Relief for 10 years, the program is dependable, cost efficient and handles both small and large payrolls very well. We are very happy with the product, grateful for all of the tools and functions and recommend the program to anyone looking for a payroll solution.
Christopher
Just got off the phone with Cindy she was Fantastic and very helpful!
Kirsy A.
Our firm has been with AccountantsWorld for quite a few years, and we absolutely enjoy the benefits and ease of their payroll portal services and interface. Payroll can be processed smoothly while maintaining compliance. I also enjoy the fact that most of the support staff is very knowledgeable and quick in their response. Keep up the good work!
Todd C.
We have been with Accountants World for 10 years and I could not speak more highly of their products and support staff. Their systems have transformed my write up and payroll service offerings into my most consistent and profitable practice segment.
SANDRA T.
love the program and the costumer service.
