Acedepot.comReviews of acedepot.com

I would not purchase anything from this company. In the past I have purchased cash registers that were supposed to be new. When they arrive they were refurbished ones. After a few months they stopped working, and I contacted him to get a refund. They told me that I would have to buy a new one over the phone, and send the old ones backbefore I got credit. After paying for new ones, and sending the broken ones back, they would not refund my money. After some time, they stopped returning my phone calls. I will never purchase from them again!

supplied wrong and used product. finally requested for refund. worst customer service.

I ordered an item. The item was not shipped until I called them after a week, then they sent the wrong item. Now for a week i have been getting a run around. I've been promised return phone calls but NO Return phone calls or emails. I'll never do business with this company every again. You have been warned.

I just want all to know that I purchased a Timex time clock from Ace Depot. Before it arrived my boss had decided to go another route in our time keeping needs. When the time clock arrived I promptly called for a Return Authorization number. I have no issue with a restocking fee, in that, it was purchased in my error. Over a 6 month period I called repeatedly about getting a credit for the balance of my payment for the return. I had proof that is was returned. That was approximately 3 - 4 years ago. If I could personally run Ace Depot out of business, I would. In my entire career I have never had a worse experience.

I ordered a money counting machine Cassida 6600, but they were out of stock so they sent a comparable brand, which I did not like. The return and refund process took over 3 months with multiple voice messages left for the owner. Never received any correspondences so finally had to contact credit card company to receive refund. Never again!

DO NOT BUY ANYTHING from Ace Depot or Acedepot.com. It took me almost one month to get a refund from them after I ordered a brand new paper shredder and they sent me a reconditioned shredder that had the registration card partly filled out. They refused to have it picked up and said that I would have to take it to UPS myself and pay to have it shipped back. After a constant array of phone calls they finally agreed to have it picked up and each day that I called they claimed UPS would be there that day. Two weeks later that finally happened.. There is an old expression that states “ The fish stinks from the head”. In this case the head belongs to the President and owner of Ace Depot, Ace Depot.com, Letterfolders.com and Poppop Productions. If a mistake was made and a used or refurbished shredder was sent by mistake there would have been no problem exchanging it for a brand new unit but this was obviously no mistake and the owner never apologized once in all the times I spoke with him. STAY AWAY AND DO NOT GET DUPED.

I ordered refill ink from ace depot which arrived late, in an opened box and missing items. I left a negative review in regards to the packaging because I felt that a package like that shouldn't have been sent out like that. Be aware that Ace depot asks that you contact them before leaving a bad review. They did contact me to try and resolve the issue but I felt for the amount that they charged for the item and shipping didn't warrant correspondence. I kept the ink. I now look on their reviews and their response to my review was that they contacted me, gave me a full refund and sent another ink package. THEIR RESPONSE IS A BLATANT LIE......THEY DID NO SUCH THING!!!!

Ordered Panasonic cordless phone and received unit minus a number of accessories. Notified seller and the missing items were promptly shipped. On assembling the system it was discovered that the incorrect base unit was supplied. Seller again notified and promptly shipped the correct item. Though inconvenienced by the incidents, the seller compensated by the excellent customer service provided in resolving the issue to my satisfaction.