Great
Based on 27 reviews
Ace Miners4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Introducing Ace Miners, a premier provider of ASIC and cryptocurrency mining equipment. Our team is comprised of individuals who are deeply passionate about the potential of DeFi and blockchain technology. With strong ties to the largest Bitmain distributor in Shenzhen and Hong Kong, Ace Miners offers top-quality miners that are globally recognized. At Ace Miners, we are committed to providing our customers with unparalleled service. We offer a comprehensive solution for all of your mining needs, including top-of-the-line hardware and expert IT support. Our team is available to assist with remote setup and configuration of your miners, ensuring that you are up and running smoothly in no time.
Ace Miners (aceminerspro.com) has 27 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
27 approved reviews, newest moderated first
Brandon
I bought two miners last week to be hosted by Ace miners and they had them both up and running within a week. I will be buying more miners from them. They Responded extremely fast to my emails and had great customer service. I would strongly recommend them for hosting you miners.
letaja S.
Never delivered what they claimed stay away
Reply from Ace MinersFeb 19, 2024
We have checked our records and we have zero interaction or record of someone with your name. It's quite clear this review is fake and a bogus attempt to tarnish our reputation. This is a common desperate move from competitors trying to drag down a reputable company like ours. It's truly a shame and we have reported you!
Amazuri
I recently had an incredibly frustrating encounter with Aceminers, particularly in dealing with their customer service representative, Zarah. Despite multiple attempts to reach out for assistance, my experience has been marked by complete silence on her end. Numerous emails and calls via WhatsApp were made in an effort to address some important queries regarding the sites being sold by Aceminers. Regrettably, Zarah failed to acknowledge any of these attempts, leaving me in the dark with no pertinent information about the products or services I was interested in. Communication is a fundamental aspect of any business, and the lack of response from Zarah has left me deeply dissatisfied. It is disheartening to encounter such unresponsiveness, especially when dealing with a service that relies heavily on customer interaction. This experience has undoubtedly tarnished my perception of Aceminers and raises serious concerns about their commitment to customer satisfaction. I would caution anyone considering Aceminers to be wary of the potential lack of support and communication, as
Reply from Ace MinersJan 18, 2024
Hello, We have ZERO record of any transactions or interactions associated with the details you provided. After a thorough investigation from our IT and development team, it has been confirmed that you are a competitor attempting to undermine our company, which is very unethical. We take pride in our positive feedback from our GENUINE customers, unlike yourself "Marius".
Digital Evidence E.
We are AsicHive and we are a top 10 Litecoin mine in the world. We have been supplied equipment by Ace Miners multiple times and the machines have always arrived intact and well packed. They are our top supplier for ASIC Miners. You can verify we are who we say we are because our hash rate is visible to the public. Zara, the owner of Ace Miners, has been helpful in procuring equipment and we have experience top rate service and good advice on how to sign up for demand/response power. If you want to contact us, we would be happy to verify that we are a customer of Ace Miners.
Reply from Ace MinersApr 11, 2023
Thank you so much for taking the time to share your positive feedback! We're really excited to continue helping you grow your LTC mining farm. We're delighted to hear that you had a great experience and we truly appreciate your kind words. If there is anything else we can assist you with, please do not hesitate to contact us. Once again, thank you for your feedback and for choosing Ace Miners. Best, Ace Miners Team
Rolf F.
I am a victim of this website and if you decide to buy anything form them you will be as well! I fell right into their little defrauding scheme and a willingly sent they my saving never to be seen again! Find a real provider, that will actually deliver something
Reply from Ace MinersApr 11, 2023
We regret to inform you that we are unable to verify the authenticity of your review as we do NOT have any record of your interaction or communication with us. We have thoroughly checked our database and could not find your name or any details about your experience. You have never been a customer at our company. As a reputable company, we take our customer reviews seriously and strive to provide exceptional service to all our clients. It is unfortunate that competitors may resort to unscrupulous tactics such as leaving fake reviews to damage our reputation. It's very clear that you're one of them.
G. T.
I should have done my homework which was to read reviews and be suspicious about frauds and not to rush into buying without making sure if the site is legit or not
Reply from Ace MinersApr 11, 2023
We regret to inform you that we are unable to verify the authenticity of your review as we do NOT have any record of your interaction or communication with us. We have thoroughly checked our database and could not find your name or any details about your experience. You have never been a customer at our company. As a reputable company, we take our customer reviews seriously and strive to provide exceptional service to all our clients. It is unfortunate that competitors may resort to unscrupulous tactics such as leaving fake reviews to damage our reputation. It's very clear that you're one of them. Ace Miners
Marek B.
WHY HAVE YOU NOT DELIVERED MY MINER aceminerspro ?! Why do i not get a refund for months now! You are hiding and ignoring my emails like mice, now that you have my payment!? Is this how you do business with your clients ?
Reply from Ace MinersMar 7, 2022
We regret to inform you that we are unable to verify the authenticity of your review as we do NOT have any record of your interaction or communication with us. We have thoroughly checked our database and could not find your name or any details about your experience. You have never been a customer at our company. As a reputable company, we take our customer reviews seriously and strive to provide exceptional service to all our clients. It is unfortunate that competitors may resort to unscrupulous tactics such as leaving fake reviews to damage our reputation. It's very clear that you're one of them. Ace Miners
Ron W.
Knowledgeable team! They helped me remotely set up my S19 unit. Shipping also took 4 days and was very speedy. HIGHLY RECOMMEND.
Reply from Ace MinersApr 9, 2023
Thank you for taking the time to share your feedback with us and with others. We truly appreciate your support and look forward to serving you again in the future.
