elena B.
They send letters pretending to be the…
They send letters pretending to be the current lender so the borrower calls them
Reply from Active Link, Inc.Aug 18, 2025
Thank you for your feedback. To clarify, the ‘RE’ in our letters stands for ‘regarding.’ For example, when it says ‘RE:[Current Lender],’ it simply means the letter is regarding the borrower’s existing mortgage with that lender. We never represent ourselves as the current lender — our goal is always to provide transparent information and options.