Lawrence Lee I.
Love to it is very user friendly and…
Love to it is very user friendly and just gets the job done.
Reply from Acuity SchedulingMay 5, 2026
We appreciate you choosing Acuity. Thank you for the review 🙌

Average
Based on 683 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Booked. Paid. Done. Online booking and automated payments—all in one place. Try Acuity Scheduling for free. Your calendar shouldn’t be a second job. Turn your availability into a high-converting booking machine. Seamless Booking Provide a high-end, branded experience where clients book in seconds. No friction, just more bookings. No-Show Prevention Protect your time with automated appointment reminders and secure deposits upfront to keep clients on track. Custom Intake Forms Easily create intake forms to collect contact info, consent, health history, or project details, so you're always one step ahead. Acuity Mobile App Keep up with clients and your schedule on the go with Acuity's mobile app, free to use with every plan. Flexible Payments Automate revenue within your booking flow. Sell packages, memberships, and gift cards, or collect funds via deposits, payment links, and tap-to-pay. Try Acuity Scheduling for 7 blissful days absolutely free. Get started. Powering: Health • Beauty • Fitness • Professional Services • Education • Enterprise
Acuity Scheduling (acuityscheduling.com) has 683 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
683 approved reviews, newest moderated first
Lawrence Lee I.
Love to it is very user friendly and just gets the job done.
Reply from Acuity SchedulingMay 5, 2026
We appreciate you choosing Acuity. Thank you for the review 🙌
Tiara C.
Acuity has been a great experience. Very easy to understand and a great lay out. Awesome for my clients.
Reply from Acuity SchedulingMay 5, 2026
Thank you for your feedback, Tiara. We’re delighted to hear that you’ve had a great experience with Acuity and found the layout clear and easy to understand. It’s also wonderful to know it’s been a positive experience for your clients as well. We appreciate you taking the time to share this.
Yesenia
I feel like we don’t get much for the price. Which is why I switched to to Goldie.
Reply from Acuity SchedulingMay 6, 2026
Hi Yesenia, thanks for taking the time to leave a review and share your feedback. Apologies for the late reply. We'd love to learn more about how we could improve. Feel free to open a ticket to share your experience: https://support.squarespace.com/hc/p/contact Our team would love to hear this feedback.
Jennifer M.
There are so many glitches and issues with this system. I wish I would’ve never switched over from my original scheduling software. But now I feel kind of stuck.
Reply from Acuity SchedulingMar 26, 2026
We're sorry to hear about this issue. Our Customer Support team can help. Could you please create a ticket via our Contact us page? Or, start a live chat in the lower right-hand corner here: sqsp.link/YZp6TG Our live chat hours are Monday through Friday 4am-8pm ET. We are standing by to assist you!
Julia H.
Have had a good experience until I started a subscription plan for my clients. Now things have been a bit more complicated for my regular customers. Regulars should be able to schedule in advance instead of having to wait until their monthly bill has gone through. Changing that would make priority scheduling easier for my subscription clients.
Reply from Acuity SchedulingMar 27, 2026
Thank you for your review. Could you please create a ticket via our Contact Us page? sqsp.link/YZp6TG Or, start a live chat in the lower right-hand corner on that page. Our live chat hours are Monday through Friday 4am-8pm ET. We are eager to help!
Ajiri A.
Keeps me organized.
Reply from Acuity SchedulingMay 4, 2026
Thanks for your feedback, Ajiri! We’re glad to hear Acuity Scheduling has been helping you stay organized. We appreciate you taking a moment to share your experience.
Myia T.
i love it user friendly
Reply from Acuity SchedulingMay 4, 2026
Thank you for your feedback, Myla. We’re happy to hear you’re enjoying the platform and finding it user friendly. It means a lot that you took the time to share your experience.
AJ
I really like this booking system but I wish there was an option for my clients to leave reviews.
Reply from Acuity SchedulingMay 5, 2026
Thank you for sharing your feedback, AJ. We’re so glad to hear you’re enjoying the booking system. We also appreciate you taking the time to suggest adding a client review option. We’ll submit this as a feature request to our development team. While we can’t guarantee every suggestion will be implemented, customer input is key to improving our platform and we appreciate yours.