Excellent
Based on 210 reviews
AdvantageLumber.com4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AdvantageLumber.com has been a leader in sustainable hardwood decking, flooring, deck tiles, and lumber since 1992. Today, all our U.S. locations in Sarasota, FL, Buffalo, NY, Grover, NC, and Santa Fe Springs, CA, as well as our company owned and operated Brazil mill in Belem are FSC® certified. Our company’s growth has allowed us to expand rapidly with new state-of-the-art machines and technology which helps us reduce production times and develop new products like our wood slabs. In addition, our staff has grown exponentially in the U.S and Brazil to continue offering excellent customer service while maintaining the company culture that characterized us at our original location in Buffalo, NY.
AdvantageLumber.com (advantagelumber.com) has 210 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 2 reviews with 2 stars · Clear filters
Grantland D.
I agree with the negative reviews. Obtained a shipment of Ipe. Within a month several boards had bowed to the point that they were unusable. They only agreed to cover half of shipping, and would not replace the boards. Instead they pointed to places on their website I never would have found for special care to be taken with the boards. Not going back Lousy customer service.
Stephen R.
This entire process has been a disaster. I ordered 200 square feet of 1+ plus Cumaru tongue and groove decking for a covered balcony. They came in 12' and 8' sections. The wood itself is very pretty. That's where it all goes downhill. I live in a rural area. The T-Force driver refused to drive down my driveway to the house. I had to hand unload the boards from the truck into the back of my pick-up, then unload them again at the house. I stored the boards for 3 days across some 2x4's. The 8' boards twisted, cupped, and warped. In contacting Advantage Lumber, they told me I stacked them wrong. Give me a break. Properly dried boards should not warp like this. There is wood on the Titanic that is straighter than this. Next, the tongue and groove milling has no clearance and creates an interference fit. This is fine if you are engaging a 1 foot section of board. Try engaging a 12' long section of a tongue and groove board that looks like a potato chip. It is impossible to get this to work. I had to manually open up the grooves on each board to even have a chance of getting these engaged. What should have taken a few hours to install took me over a week. Now the floor is very uneven with boards all at different heights. It looks like crap for wood that is 3X the cost of PT. After sealing with IPE oil, the wood itself is pretty. However, don't wear rubber soled shoes on this. I've got black marks all over it. Next, let's talk about splinters. DO NOT, run your hand over a board. These aren't your typical "ouch" splinters. These will make you speak in tongues and question your existence in the universe.
