AED.comReviews of aed.com

Health Equipment
5000 Tuttle Crossing Boulevard, Dublin, Ohio

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3.9

Average

Based on 1,820 reviews

AED.com3.9

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About AED.com

Sudden cardiac arrest (SCA) strikes 1,000 people every day, or one person every two seconds. At AED.com, we’ve assembled the top cardiac arrest products and services to help you confidently respond to an emergency. Count on us for easy-to-understand materials and instructions to help you every step of the way. You’ve got this, hero.AED.com is a brand of Cardio Partners, a national leader in providing emergency preparedness solutions for public access.

AED.com (aed.com) has 1,820 customer reviews on Folks Told, with an average rating of 3.9 out of 5.

Website: aed.com
Category: Health Equipment
Location: Dublin, Ohio
Listed on Folks Told: 2026

AED.com reviews

1,820 approved reviews, newest moderated first

Todd S.
Mar 15, 2024
Combination of online and in person…
Combination of online and in person training.
Reply from AED.comMar 15, 2024
Hi Todd! Thank you for the positive review and star rating! We hope to be of service again in the future! Have a great day!
Eli A.
Mar 14, 2024
Great support
Great support
Reply from AED.comMar 15, 2024
Hi Eli! We are happy to hear our team was able to assist you! Please don't hesitate to reach out if you need anything! Have a great day!
James K.
Mar 14, 2024
Dissatisfied customer
Your website indicated that if I signed up for email I would receive 10% off my order--didn't happen. Called customer service and spoke with Stephanie and indicated my problem and also ordered another item. She promised to rectify the first discount --didn't happen. She also indicated that I would get 19% off the current order--didn't happen. As a result I am done with your company and will inform others of your false promises.
Reply from AED.comMar 15, 2024
Hi James! We sincerely apologize for the miscommunication and fault on our team's part. I have forwarded your contact information to our customer care team, who will reach out shortly to assist you with your coupon code. We sincerely apologize for any inconvenience this may have caused you. In the meantime, please let us know if there is anything else we can assist you with!
Sherry C.
Mar 13, 2024
Asked about tax exempt and was told how…
Asked about tax exempt and was told how to request that was not correct and was told a conflicting way.
Reply from AED.comMar 15, 2024
Hi Sherry! We apologize for the miscommunication regarding how to request tax exemption. Please reach out to [email protected], and a team member will be able to further assist you in filling out the tax-exempt form.
Tim C.
Mar 7, 2024
Very easy to deal with and the details…
Very easy to deal with and the details allowed for an exact required part(s)
Reply from AED.comMar 8, 2024
Hi Tim! Thank you for taking the time to leave us the star rating! If there is anything we can do to better serve you in the future, please don’t hesitate to reach out to our customer care team at [email protected]. Have a great day!
Julian V.
Mar 7, 2024
Service
I was able to find what I wanted and place the order in a matter of minutes. Good quick service and the website is user friendly.
Reply from AED.comMar 8, 2024
Hi Julian! Thank you for taking the time to leave us the star rating! If there is anything we can do to better serve you in the future, please don’t hesitate to reach out to our customer care team at [email protected]. Have a great day!
Alejandro
Mar 7, 2024
Quick response and user friendly site
Quick response and user friendly site
Reply from AED.comMar 8, 2024
Hi Alejandro! Thank you for taking the time to leave us a positive star rating! If there is anything we can do to better serve you in the future, please don’t hesitate to reach out to our customer care team at [email protected]. Have a great day!
Jamie R.
Mar 5, 2024
Great customer service
When I had to check for availability on a product the call was picked up quickly. I then need to ask about tax exempt and I used the chat feature which was again answered quickly and professionally.
Reply from AED.comMar 8, 2024
Hi Jamie! Thank you for taking the time to leave us a positive review! We are happy to hear our team was able to quickly answer your questions! If there is anything we can do to better serve you in the future, please don’t hesitate to reach out to our customer care team at [email protected]. Have a great day!

AED.comReviews of aed.com

Rating breakdown

What customers rate

About AED.com

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Rating breakdown

What customers rate

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Combination of online and in person…

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Dissatisfied customer

Asked about tax exempt and was told how…

Very easy to deal with and the details…

Service

Quick response and user friendly site

Great customer service

About AED.com

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AED.com reviews

Combination of online and in person…

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Dissatisfied customer

Asked about tax exempt and was told how…

Very easy to deal with and the details…

Service

Quick response and user friendly site

Great customer service