Excellent
Based on 719 reviews
Coro Medical (AED.US)4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AED.us is your home for all things related to Automated External Defibrillators, AED accessories, CPR/AED Training, and much more! With a combined industry experience of over 300 years, our team understands the value of providing our customers a long-term partnership. Our mission, our passion, our duty is to forge stronger links in the chain of survival. Contact us today!
Coro Medical (AED.US) (aed.us) has 719 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
719 approved reviews, newest moderated first
Craig B.
Easy purchasing, affordability and fast service!
Reply from Coro Medical (AED.US)Jul 22, 2025
Thank you, Craig! We’re so glad to hear you had a positive experience. Your feedback means a lot to us, and we truly appreciate the trust you’ve placed in our team!
RonaldHull
On time , kept us informed on delivery.
Reply from Coro Medical (AED.US)Jul 17, 2025
Ronald, thank you so much for the 5-star review! We're glad to hear you had a smooth experience and truly appreciate your support. Looking forward to serving you again!
Erin M.
I placed an order for AED adult pads. More than a month later, I have been charged but no pads. I called on Monday and was told that they were backordered for at least another month. I checked some other sites, ordered from there, and called to cancel my order. After calling to cancel, I received an email stating that my order had been received, and then an email saying that my package would be delivered tomorrow. This is ridiculous. The person I spoke with had no idea what she was talking about, or she lied to me and arranged the shipment. Either way, it is unacceptable.
Reply from Coro Medical (AED.US)Jul 9, 2025
Erin, thank you for taking the time to share your experience, we sincerely apologize for the confusion and frustration. You're absolutely right to expect clear communication and timely updates regarding your order. Our inventory changes daily, and while we take full responsibility for not canceling your order as requested, we’re grateful that a shipment arrived sooner than expected, allowing us to fulfill many backorders for the adult pads, including yours. We deeply regret the inconvenience this situation caused you and appreciate your feedback, it helps us improve. If there’s anything we can do to make this right or assist you further, please don’t hesitate to reach out to us directly.
Rachel W.
Fast turn around, keeping us compliant. Thanks
Reply from Coro Medical (AED.US)Jul 9, 2025
Rachel, thank you for your feedback! Ensuring our customers stay prepared and up to date is a top priority for us, and we truly appreciate the trust you place in our team. Thanks again for choosing us!
Mckenna Water District M.
The original order was back ordered and I was not informed of this till I had a chat with customer service. Upon hearing of this the chat person changed my order to one that was on hand and shipped it right away.
Reply from Coro Medical (AED.US)Jul 9, 2025
Thank you for your review! We’re glad our team was able to quickly assist and provide an in-stock alternative so your order could be shipped out right away. We truly appreciate your business and are always here if you need anything else!
Cathy M.
Fast delivery and excellent email support when I struggled with installation of replacement parts.
Reply from Coro Medical (AED.US)Jun 30, 2025
Cathy, thank you for the fantastic review! We're so glad you had a smooth experience with us and that our team could assist you when needed. We truly appreciate your support and look forward to helping you again in the future!
john
You had a good price for what I needed
Reply from Coro Medical (AED.US)Jun 30, 2025
John, we're glad we could meet your needs and appreciate you choosing us. Let us know if there's anything else we can help with!
Carol S.
It was VERY easy to find the AED we use and the batteries needed. One suggestion -- when you send batteries, maybe you could send some kind of tape with the date (that could be applied to the AED) similar to the green tape on units just purchased. It's a really good reminder when the batteries are due for replacement. We also ordered new pads since those too had expired.
Reply from Coro Medical (AED.US)Jun 24, 2025
Carol, we really appreciate your suggestion regarding the reminder tape. That’s a great idea, and we’ll definitely pass it along to our team for consideration. In the meantime, please note that the inspection tag included with your unit should be updated to reflect both the new battery and pad expiration dates. It’s a helpful way to stay on track with replacements. Thanks again for your feedback and for choosing us to support your AED needs.
