Reply from AgeofhempOct 8, 2025
Hi Michael,
Thank you for your feedback. We’re glad to hear you’re now enjoying your vaporizer and that everything arrived safely.
For transparency, your upgraded order was paid on September 29th and shipped the very next day, September 30th, via USPS (tracking number: 9438 3111 0549 5883 6371 30). USPS picked up our packages in bulk that day without immediately scanning them into their system, a common internal delay we’ve seen with their service. Despite that, your order was delivered by October 6th, 2025, which is within five business days of payment.
We understand how frustrating delays can feel, especially when tracking updates are slow. However, once packages leave our facility, we must rely on USPS to complete delivery. We did everything possible on our end promptly and even communicated with you outside of business hours to ensure your concerns were addressed.
We truly value your business and hope you’ll consider updating your review to reflect your final experience, as your order was fulfilled in a timely and transparent manner.
Warm regards,
The Age of Hemp Team