AirsplatReviews of airsplat.com

I bought a boneyard gun and the gun came in great shape!! I was pleasantly surprised at how nice the gun was! Sure the gun had a few missing parts and things wrong with it, but those problems were listed in the description. Shipping was a little slow, I had zero communication as far as shipping/tracking info - I had to call to get the information. 4 stars because I had to call to figure out where my package was, if it even shipped, and get a tracking number.

I was very happy with the service I received when I needed to call to make sure of the product I needed to purchase.

I ordered 3 stocks, and an SVD Airsoft mag. I had the stocks, but my mag didn't come in. And you still charge me for it. If possible, i want my money back or the mag. (I need it for project)

Their sale prices were outstanding! My order shipped pretty quick considering how busy they were, but the shipment notification was delayed a few days. Some items in my order were canceled because they were out of stock.

Bad service I had to call 2 days later to be told the item was out of stock. Poor communication.

Needs better ui

Half my items arrived, as the rest were out of stock despite not being listed otherwise on the website. Made no initiative to offer refund or explanation until I emailed them first. Also had initially promised to provide tracking number info after order shipped, didn't provide until I emailed them. Also, around the time of the spring 80% off sale, I had my credit card information compromised. Others at an online forum seem to echo my experience. I do not foolishly provide CC info online. Now I'm pursuing them for the refund they offered last week but haven't followed through the next business day. We'll have to see if they plan on keeping the full amount of their shipping (high) prices or if I'll have to go to my CC company to get that refunded. Update: Partial refund acquired after some wrangling. I've given up on the RMA for DoA item after receiving a rather rude response to my suggestions towards improvement. I'll just fix it myself.

Great deal was surprised thanks will be back again soon for more.