Molly H.
Very helpful once delivery arrived
Very helpful once delivery arrived

Average
Based on 822 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AJ Madison has the highest review ratings among appliances retailers. Click here to view trusted AJ Madison reviews from hundreds of verified customers
AJ Madison (ajmadison.com) has 822 customer reviews on Folks Told, with an average rating of 3.3 out of 5.
822 approved reviews, newest moderated first
Molly H.
Very helpful once delivery arrived
Shailyn C.
Great communication and response time!
Amy B.
Estelle helped make a very bad day better, as much as she could. Our appliances arrived after a month's wait only to discover a badly dented washing machine that was unusable and needed replacing. She worked out a replacement, we are very disappointed to have to wait another month and a half for our appliance but at least Estelle made the process easy on us.
Julio R.
great customer service
Miri F.
Amazing customer service
Nancy M.
Great customer service. Received a damaged item that was not discovered at first and Kaitlin worked with me and got the issue resolved in a timely manner. I really appreciate the support and understanding she provided. Very professional.
faranak R.
My recently new delivered refrigerator has dent on one side of fridge door and when I reached out to costumer service Aj Madison Ms Glenda helped me to submit request to manufacture department. Hopefully they replace it with new door as my purchase was new product and this was my first time purchasing by AJ Madison.
Arlene
Seamless shopping for my refrigerator at a great price. Estelle in customer service went well beyond expectations in making sure my shopping experience went smoothly. She fixed all mishaps instantly. She was very professional, polite and responsive. Thank you AJ Madison & Estelle!