Alanita TravelReviews of alanitatravel.com

Divya was very professional and knowledgeable with booking, rebooking and refund process

Emmanuel was patiently addressing all our queries and helped in searching for air tickets from DFW to NEW YORK/Philadelphia and shared multiple options. Excellent performance!

Helped through out during Booking process patiently

Impressed by the personalized service. Looking for an emergency ticket same day, and I was able to get it in 30 min.

Balaji, thank you so much for all your help with our India ticket booking. We really appreciate your patience and support throughout the whole process, especially with the cancellation and rebooking. It was a stressful situation for us, and you handled everything so calmly and patiently. Thank you again for going above and beyond to help us.

David was very knowledgeable and quick in helping with the international booking. He was thoroughly reviewing the dates and prices, for me to get a good deal. I will definitely recommend Alanita to my friends and family. Thank you!

Buyer Beware: Forced Zelle Payments for Flight Changes: I am giving this company 1 star only because there is no option to give zero. Honestly, my experience was far worse and does not deserve even a single star. I genuinely do not understand how this company operates for U.S. customers. I needed to change the date on an already ticketed flight and was fully prepared to pay the fare difference. However, despite the original ticket being purchased using a credit card, this agency refused to accept any payment method other than Zelle for the additional charges. We are not talking about a small amount - in my case, the payment requested was over $1,000. Expecting customers to send such large sums through Zelle, where there is little to no transaction protection, is completely unreasonable and highly unprofessional. Any legitimate travel agency handling high-value transactions should provide secure payment methods such as credit cards. What makes this situation even worse is that this “policy” was never clearly disclosed during the original booking process. Had I known upfront that future ticket changes would require unsecured Zelle payments only, I would never have booked through this agency in the first place. Every concern or question I raised was met with the same robotic response: “It is our policy.” No flexibility, no customer consideration, and absolutely no accountability. The so-called discounted fares are simply not worth the stress, financial risk, and horrible customer service experience. My sincere advice to anyone considering this agency: stay away and do your research before booking. This experience has been frustrating, disappointing, and feels like a complete ripoff disguised as a discount travel deal. Don’t fall into this trap.

Thanks to David from Alanita Travel on the change of date. Totally peace of mind & the reason to go thru AT on my travel bookings.