Clothing StoreReviews of alexander-hampton.com

I'm sorry I didn't read these reviews prior to making my purchase of slippers. Shipped directly from China, it took almost a month to receive. The slippers are RUBBER! THEY SMELL STRONGLY OF RUBBER CEMENT, AND ARE SO TOUGH, I CANNOT; WILL NOTWEAR THEM. They never responded to my return request. I'm giving them away. BUYER BEWARE.

If I were able to give this company "0" stars, that would be the most fitting for them. This company has very poor-quality items at a high price. The worst part is that upon requesting a refund, you get the customer service rep named Anna Beckett, who tries to convince you that accepting 25% refund is the best alternative to returning their terrible items that look nothing like the image advertised. To make matters worse, the item was shipped from Philadelphia, PA, yet they want me to return it to an overseas company, resulting in excessive shipping charges. I'm given the run around to receive a full refund for their terrible Jacket. NO I DON'T WANT TO KEEP IT. IT'S STAY AWAY FROM THIS COMPANY. THEY ARE SCAMMERS!

Good choices, free shipping

I ordered shoes but they are a size too small and they are tight in the big toe area. I have been asking for my refund but continue to be offered a one time replacement with not refund if I accept the replacement. I do not want to chance that a larger size will fit as the design may still be to narrow/tight in the toe area. I hope to get my money refunded but as thi review, I will never do business with this company nor recommend them.

Do not order from this company I repeat do not order from this company… Nothing appears as it looks it is flimsy, suboptimal quality, and to do any return you must pay double the price for it to go to China horrible horrible customer service beware and stay away

I ordered shoes and never received them. When i asked for a refund, they kept replying with a generic answer. This company is a scam. I spoke to one lady Anna Beckett (if thats even her real name ). If i could give a zero i would. No regard for anyone.

UPDATE: Following the review below, I have been refunded in full, so have upgraded to 3 stars: I have never, ever provided negative feedback about a company but really feel that consumers need to be made aware and to exercise caution. If there was a zero star option, this would be my score. I recently bought a pair of orthapedic trainers from the company. After waiting over three weeks, the first thing I noticed when I opened them was the overpowering smell of paint and synthetics. The quality was so poor. The trainers were also not as described. They were far, far bigger than the size ordered. I contacted customer services, who in fairness were very prompt in their reply. I was asked to send photos of the shoes, to outline the problem. The photos could not be sent as an attachment. I was subsequently offered a replacement, at no cost. Having no idea of what size to order and not being happy with the quality, I declined. I was then offered a partial refund of 15%, or to return the product to China, at a cost of $20-€40 plus any import charges, for a full refund if/when it passes inspection. Given that I haven't received a returns document and that there is no order number or anything else in the packaging, I am sure that this company will do everything possible to keep my money.

Zero stars. Please do not buy from this store. The item they sent was poor quality, tags cut off, incorrect size. Returns policy is terrible. I sent the item back for a Full Refund (expensive postage to China at my own cost). It's now been 6 weeks, no refund. Disappointing & frustrating to deal with. Generic emails that don't answer your questions and I have a strong feeling I will not see my refund at all. Please beware.