Great
Based on 333 reviews
Alkai4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Meet Alkai: Your game-changing AI Social Media Companion. Say goodbye to solo social media management and disappointing agency experiences. Alkai brings you a cost-effective, AI-powered assistant that crafts eye-catching content, maintains a consistent posting schedule, and tailors everything to your brand's unique voice. With Alkai, enjoy endless creativity, on-demand content creation, and the peace of mind that comes with having a dedicated digital team member. Elevate your social media game with Alkai and turn your online presence into your business's superpower.
Alkai (alkai.ai) has 333 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
Showing 24 reviews with 1 star · Clear filters
Amma Sophia R.
I can not open the posts to edit..
Reply from AlkaiAug 28, 2025
Hi Amma - I’m sorry you are having issues with editing your posts. We responded to your customer support email. Please take a look at that email and respond at your earliest convenience. We want to get to the bottom of this and make sure you can edit posts!
Renee O.
Cannot get this site to send the code to my phone. I am paid up a year and havent nern able to use it one month of that year.
Reply from AlkaiAug 21, 2025
Hi Renee - I’m sorry your having trouble getting the login code. We responded to your customer support email - please let us know if the steps found here don’t work for you - we’d love to see this fixed for you. https://help.alkai.ai/en/article/login-code-not-arriving-1prznoy/
Christine moltisanti G.
Not user friendly
Reply from AlkaiAug 25, 2025
Hi Christine, I'm sorry to hear you're not finding Alkai to be user friendly. We try to make it as simple as possible. We have some help articles and how-to guides that can assist you in learning the app and what Alkai can do. You can find them at https://help.alkai.ai. There is also an option in the app or at our help site to contact customer support. Best, Carey
Lekiaite M.
Content repetition
John D.
There is no 'login' button and it very confusing accessing Alkai. It's weird and I don't get it. The post generated are very bland, uninspiring and boring. It appears that you pretty much just re-hash, prior content. Nothing new. Boring and stale content.
Nakita P.
Very few options, too many repeat post
Reply from AlkaiJul 28, 2025
Hello Nakita, Thank you for your feedback. We're actively working on adding more content options and post diversity - we hope you will give Alkai another try in the future! Best, Carey
Esther M.
Every day when I try to edit text and apply then save , the same does not work On contacting customer service I was sent an email on how to do it Remember my question was not how to do it I already did know how to edit texts I needed help with the functionality of edit and save not working at all
Reply from AlkaiJun 2, 2025
Hi Esther, Thanks for the feedback - I know it's frustrating when things don't work as expected. The reply that you got with instructions was from the initial AI response before the ticket is read by a human CS agent. I did subsequently follow up with you and sent a response through both the website chat as well as email. I'll reach out again and hoping we can work together to get this resolved for you.
Dominique G.
the media is horrible
Reply from AlkaiJun 13, 2025
Thank you for the honest feedback! We're sorry the media didn’t meet your expectations. We’re constantly working to improve, and your input is incredibly valuable. Please write to us at [email protected] so we can better understand your experience and make things right.
