Great
Based on 333 reviews
Alkai4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Meet Alkai: Your game-changing AI Social Media Companion. Say goodbye to solo social media management and disappointing agency experiences. Alkai brings you a cost-effective, AI-powered assistant that crafts eye-catching content, maintains a consistent posting schedule, and tailors everything to your brand's unique voice. With Alkai, enjoy endless creativity, on-demand content creation, and the peace of mind that comes with having a dedicated digital team member. Elevate your social media game with Alkai and turn your online presence into your business's superpower.
Alkai (alkai.ai) has 333 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
Showing 40 reviews with 3 stars · Clear filters
Mary
Still don’t understand how this work yo get my Facebook page?
Reply from AlkaiMar 26, 2025
Thanks for reaching out! We’re happy to help you get everything connected. Feel free to email us at [email protected], and we’ll walk you through linking your Facebook page step by step
Annie O.
No way to edit which account my posts are going to...tiktok? No clue. Youtube? Can't change. I do like the variety of choices for each day.
Reply from AlkaiMar 12, 2025
Thanks for the feedback! We'd be happy to help you switch the social networks you're connected to and answer any questions you have. Please contact us at [email protected]
Arlene
Not easy to connect with platforms. Also, I emailed questions before paying and nobody ever responded. Not a fan of their client engagement experience (services). I feel like I am on my own here.
Reply from AlkaiMar 12, 2025
I'm sorry to hear you didn't get a reply from customer support, that is not like us! You can file a support ticket from within the app and should receive a reply within a few hours. You're also welcome to email to [email protected]. We'd love to help you connect your accounts and get the most out of Alkai.
Stephen
Need a little more control over the graphics on here and the copy misses the point often. Also when I ask for a square carousel and give it the exact copy it did its own thing. Graphics are generic, but nice for quick fillers. Would'nt totally replace your graphic design and social management with this, but its a nice quick solution to generate stuff quickly.
Reply from AlkaiMar 12, 2025
Thanks for the feedback! We don't support carousel format yet but Alkai should be able to make any format we do support. We're working hard on growing what Alkai can do!
MacKenzie T.
I would like to see better music options similar to Instagram or tiktok. Also having the ability to make it regenerate a completely different post for particular days would rather than me have to manually edit them. Also it only seems to pull information from the main homepage and not from the entire site so some of the posts are very repetitive
Reply from AlkaiMar 12, 2025
Thank you for the feedback! You can always ask Alkai to create a new post for you in chat to generate a completely different post to use for any day in your plan. We are working to improve the website connections and should have this rolling out shortly!
User
At first the app worked great gave reminders generated the post as it should then one day stopped. It doesn't have alot of layouts to switch to so u need to be creative yourself after that.
Reply from AlkaiMar 12, 2025
Thanks for the feedback. The reminders shouldn't stop so we'd be happy to help figure out what's going on here. Please reach out to us at [email protected]. Usually, it's just a setting on your phone that needs to be adjusted. We appreciate hearing that you'd like more layout options - we hope to have more coming soon!
Fran G. D.
I don’t find it gives any good media options for the videos and pictures. I was hoping it gave more variety besides having to find my own pictures to use and the same pics are used if none are added manually. That’s not helpful for me and what I need esthetically .
Reply from AlkaiJan 30, 2025
Thanks for the feedback! While we feel media from the business is always the best, we understand it can be difficult to obtain and upload. We do have a stock library and ability to generate your own AI images. You can also add business, stock or AI images to your library so Alkai has them to choose from when it automatically creates future posts. We'd be happy to help you explore these features - you can contact us anytime at [email protected]
Shante M.
My post are not linking automatically to my social media page. I’m getting a message saying cannot connect to social media. Facebook and Instagram
Reply from AlkaiDec 17, 2024
Hi Shante, I know the connection process can sometimes be frustrating. As I mentioned in our support chat - Meta will only allow linking from 3rd party applications to a Facebook page, not personal account. I provided a few options on how you can post to your personal account from Alkai or upgrade your business to a Facebook page. I hope they were helpful to you.
