Excellent
Based on 107 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
All Backyard Fun is the leading online retailer in outdoor casual furniture while creating a unique and memorable buying experience. A family-owned business established in 2006 and located in beautiful Boulder, Colorado, our expert sales staff will assist you in designing and customizing your outdoor room with the highest quality casual furniture from the finest manufacturers. At All Backyard Fun, we realize that having the best prices does not make you a great or successful company. All Backyard Fun is committed to providing our customers with superior service and responsiveness during their “boutique” like buying experience. We spend as much time as necessary with each of our customers so that they can get the products that will work best for them and their budget. Participate in our unique retail approach and enjoy the long term benefits of customer satisfaction in our products, service and delivery. Visit All Backyard Fun. Spread the word. Tell your friends what companies they can trust. Sharing is caring. The All Backyard Fun Team
ABF (allbackyardfun.com) has 107 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
107 approved reviews, newest moderated first
Rex J.
All Backyard Fun has a nice showroom (although strange location and hard to find), nice furniture and fire pits, and friendly staff. The real disappointment for me was the delays, lack of communication and piecemeal deliveries. I'm still waiting on a chair and furniture covers after about 6 weeks, when I was told everything should be delivered within 2-3 weeks of the order.
Charles S.
The team at ABF were great to work with. My wife and I had been wanting to update our backyard for years. We have always wanted a fire pit and more recently wanted to update our furniture. The team at ABF were great providing ideas and suggestions. They even came to look at our space to help us come up with a plan. Their experience really showed. We added a fire pit and sectional sofa. The results were awesome. We are using our patio more than ever!
Joann G.
I worked with the team to purchase new pool furniture for our large community. Heikke was great to work with. He met with our team and helped us select a mixture of tables,loungers and chairs. He visited our community and helped us select the perfect combination. His team delivered and set everything up. We were so impressed with the furniture and this company we placed a second order for farm and cocktail tables for our pavilion. I like that ABF is local and hands on. The furniture is sturdy, long lasting and looks great. Some of our residents have purchased for their patios also. Thanks team at ABF
Callie K.
I would give 1,000 stars if I could. Jolene at AllBackyardFun (ABF) was absolutely amazing to work with. I was hosting a big event at my house on 5/11 and REALLY wanted our new firepit to arrive in time for the event, because our existing one was... well... hideous. So, we sold the old one on FB Marketplace and ordered this beautiful Copper table from ABF like a week and a half before our event. In order to ensure it got here in time I called ABF and Jolene answered the phone. She immediately called their supplier and made sure they shipped it out freight immediately and it got here the Thursday before our Saturday event! In time to set up, get familiar with, and I'm just SO grateful I ignored the bad reviews, which now I think might be fake, and ordered my firepit table through ABF! I will recommend them to anybody and am really grateful that Jolene cared enough about me to help expedite the shipment of our table! THANK YOU SO SO MUCH ABF & Jolene for your stellar product and service.
Linda L.
Horrible customer service. I returned a wind guard that was useless and did not fit. I have not to date received a refund on my cc. They said the credit card refunding process does not work. Haha but it works to take the money. Insane. Now they tell me they sent a check of course it never came. They don’t answer the phone. They are not legit obviously. It’s a scam company and not ethical at all
Reply from ABFNov 26, 2023
I would like to extend our sincere thanks for your patience and understanding as we navigated through the recent payment processing issue. Thank you for talking to us. We are relieved to know that the situation, particularly concerning the delay in the check's receipt, has been recognized as an external complication beyond our control. We are grateful for the steps you've taken to work with us and for your discussion with the merchant services that led to this resolution. Additionally, we appreciate your willingness to reconsider the feedback you've provided online in light of these circumstances. Should you need any further assistance or if there are any outstanding concerns we can address, please do not hesitate to reach out. We are committed to ensuring your satisfaction and look forward to continuing our relationship on positive terms.
Mike S.
These a-holes began practice of sending SPAM text messages from different numbers to advertise their s-tty products. No way I’ll be buying anything from these imbeciles.
QS
The Google Reviews speak for itself. 5 stars I have worked for this company for 3 1/2 years now. I have never experienced better customer service not only from the owners but also from the delivery team.
Scott H.
Ordered a firepit in April. I just cancelled the order after endless issues trying to get it shipped, including having them contact me about a shipment that evidently had my name on it in error. Lot's of excuses by people who don't have any idea what they are doing. I asked for my money back finally after yet another rep read back notes about past calls (I've had to call at least 6 times due to ordering and scheduling issues) that did not reflect our conversations at all. Feels like a scam. I doubt I would have ever received the item yet they were paid for it months ago.
