Great
Based on 779 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's Number 1 Allergy & Intolerance CompanyFind a happier, healthier you, today. For over 14 years we’ve helped over 1,000,000 people worldwide by offering clinically validated and complementary therapy tests. Our expert team help you easily discover the cause of symptoms supported by 24/7 customer care.Our values and our missionOur own accredited laboratories and scientific team continuously innovate and ensure quality. We also partner with approved labs and test manufacturers to bring you the very best health insights at home.For over 14 years, we have been a worldwide leader, providing clients with answers at exceptional value for money.Why us?Our Strongest asset is our people. This is not limited to the people who work with us, but the clients we help. That value underpins our customer obsession to treat customers fairly, professionally and with care. That is why we have a customer promise, satisfaction guarantee and offer a range of support structures for clients.Visit our websiteShop Allergy & Intollerance TestsShop Sensitivity TestsShop Health Tests
Allergy Test (allergytest.co) has 779 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
779 approved reviews, newest moderated first
Natasha
Terry needs a pay rise immediately
Reply from Allergy TestFeb 19, 2025
Thank you for your amazing feedback! 🎉 We’re so glad to hear that Terry provided such outstanding support. We’ll be sure to pass along your kind words—Terry will love to hear this! 😊 If you ever need further support, don’t hesitate to reach out—we’re always happy to help! Kind Regards, Allergy Test
Daniela L.
Support is great. Initial instructions could be a bit more clear. I also had some trouble loading the email so I could not get to the link for the download form with instructions and bar code. Terry was great though!
Reply from Allergy TestFeb 19, 2025
Thank you for your feedback! We’re glad to hear that Terry provided great support and was able to assist you. We appreciate your suggestion about making the initial instructions clearer and will take that into consideration for future improvements. If you ever need further assistance, our team is always here to help! 😊 Kind Regards, Allergy Test
K D.
Shawn was a great help with my live chat. Very responsive
Reply from Allergy TestFeb 6, 2025
Thank you for your feedback! We’re so glad to hear that Shawn was able to assist you and provide quick, responsive support. We truly appreciate your kind words and are always here to help! Best regards, Usman Allergy Test
Mar
Great customer service. Angel was very helpful and sorted out my query quickly.
Reply from Allergy TestFeb 6, 2025
Thank you for your wonderful feedback! We’re so glad to hear that Angel was able to assist you quickly and resolve your query. We truly appreciate your kind words and are always here to help if you need anything further! Best regards, Usman Allergy Test
Shaheena T.
Inaccurate results, better to go to the doctor and get tested in person. From the time I gave the sample to the time I got the result was 3 weeks. I paid extra money to get the result faster, you also have to pay to send back your sample in an envelope they give you. After a bit of research I regretted buying this test, online allergy and intolerance tests are highly inaccurate and NOT backed by science and research as they falsely claimed on their website. It is quite controversial that they stated this on their website. The results stated I am allergic to peanuts, hazlenut and rice, which made me laugh since I eat rice almost every day with zero reaction, I also have peanut butter and hazlenut with no reaction. I bought 2 kits (for myself and husband), trusting what they said on the website was true. It was not cheap and I am upset.
Reply from Allergy TestFeb 5, 2025
Hi, I’m sorry to hear that you were unhappy with your experience. I understand your concerns, and I’d be happy to speak to the lab regarding your test to see if we can provide further clarification on your results. Additionally, I have reached out to Trustpilot as we require your order number to properly investigate your case. If you could provide this information directly to our support team, we will do our best to address your concerns. We appreciate your feedback and the opportunity to assist you further. Please don’t hesitate to get in touch. Best regards, Usman Allergy Test
John J.
Fast and clear response from Casey
Reply from Allergy TestFeb 6, 2025
Thank you for your feedback! We’re glad to hear that Casey was able to provide a fast and clear response. If you need any further assistance, our 24/7 Live Chat team is always here to help! Best regards, Usman Allergy Test
Inna
Perfect service
Reply from Allergy TestFeb 6, 2025
Hi, Thank you for your wonderful feedback! We’re so glad to hear that you had a perfect experience. If you need any further assistance, our 24/7 Live Chat team is always here to help! Best regards, Usman Allergy Test
Kim G.
Great idea getting an allergy test done, I found it very interesting to see that foods that don’t agree with me were on the list 👍🏻
Reply from Allergy TestJan 29, 2025
Thank you for your wonderful review! We’re so glad you found the allergy test insightful and that it helped identify foods that don’t agree with you. It’s great to hear you had a positive experience! 👍🏻 If you ever have any questions or need further assistance, feel free to reach out. Best regards, Usman Allergy Test
