Great
Based on 779 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's Number 1 Allergy & Intolerance CompanyFind a happier, healthier you, today. For over 14 years we’ve helped over 1,000,000 people worldwide by offering clinically validated and complementary therapy tests. Our expert team help you easily discover the cause of symptoms supported by 24/7 customer care.Our values and our missionOur own accredited laboratories and scientific team continuously innovate and ensure quality. We also partner with approved labs and test manufacturers to bring you the very best health insights at home.For over 14 years, we have been a worldwide leader, providing clients with answers at exceptional value for money.Why us?Our Strongest asset is our people. This is not limited to the people who work with us, but the clients we help. That value underpins our customer obsession to treat customers fairly, professionally and with care. That is why we have a customer promise, satisfaction guarantee and offer a range of support structures for clients.Visit our websiteShop Allergy & Intollerance TestsShop Sensitivity TestsShop Health Tests
Allergy Test (allergytest.co) has 779 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
779 approved reviews, newest moderated first
Audrey S.
Casey helped me very quickly and efficiently. She as a pleasure to work with
Reply from Allergy TestNov 26, 2024
Hi, Thank you for your fantastic review! We’re delighted to hear that Casey provided you with quick and efficient assistance. She truly is a pleasure to work with, and we’re glad she made your experience so positive. If you need further help, don’t hesitate to reach out. Thanks again! Usman Allergy Test
Vicki S.
Emily made my experience so much easier after not receiving my hair allergy test email. Emily was very experienced & helped receive what I needed quickly. Thank you Emily & keep up the great work!!
Reply from Allergy TestNov 21, 2024
Hi, Thank you for your wonderful feedback! We’re so glad to hear that Emily was able to assist you quickly and efficiently in resolving your issue. We truly appreciate your kind words and will be sure to pass them along to her. If you have any more questions or need further help, don’t hesitate to reach out. We’re always here to assist you! Kind regards, Usman Allergy Test
Anonymous C.
I have still not received my results or any confirmation email that my sample has arrived. I sent my sample over a month ago and two weeks ago sent another sample, neither have been found or returned with results
Reply from Allergy TestNov 21, 2024
Thank you for reaching out and sharing your experience. We sincerely apologise for the delay and any frustration this has caused. We’ve checked the status, and we can confirm that your sample has arrived at the lab. Rest assured, we are working to process your results as quickly as possible. You should be receiving your results soon, and we will make sure to keep you updated on any further developments. Thank you for your patience and understanding. If you have any additional questions or concerns, please don’t hesitate to contact us. We’re here to help! Kind regards, Usman Allergy Test
Ange P.
Casey easily helped with my issue
Reply from Allergy TestNov 20, 2024
Thank you for your feedback! We’re so glad to hear that Casey was able to assist you with your issue effortlessly. Providing efficient and effective support is what we aim for, and it’s great to know Casey delivered. If you need further assistance, please don’t hesitate to reach out. Kind regards, Usman Allergy Test
James
Very prompt response. Jordan was very helpful.
Reply from Allergy TestNov 18, 2024
Thank you for your kind words! We’re so pleased to hear that Jordan provided you with prompt and helpful assistance. Our team strives to deliver excellent service, and it’s wonderful to know we met your expectations. If there’s anything else we can assist you with, please don’t hesitate to let us know. We appreciate your support! Kind regards, Usman Allergy Test
Glen M.
Had an order issue, dealt with Camerron via chat and was resolved in minutes
Reply from Allergy TestNov 18, 2024
Thank you for your feedback! We’re thrilled to hear that Cameron was able to resolve your order issue so quickly and efficiently. Providing prompt and effective support is our priority, and we’re glad Cameron delivered that for you. If you need any further assistance, please don’t hesitate to reach out. We appreciate your support! Kind regards, Usman Allergy Test
customer
I had previously ordered hair sensitivity tests before and I couldn't understand what exactly to do. I went onto chat to 'Kai' and they were extremely helpful and very easy to understand. Excellent asset to your company!
Reply from Allergy TestNov 18, 2024
Thank you for taking the time to share your experience! We’re so pleased to hear that Kai was able to assist you clearly and effectively. It’s wonderful to know they made the process easier for you—Kai truly is an excellent asset to our team! We’re grateful for your continued trust in us and are here to help anytime you need further assistance. Kind regards, Usman Allergy Test
matt B.
I mailed back the test over three weeks ago and have received nothing, even paid for faster processing, it also took far too long to arrive…. Waste of $300.
Reply from Allergy TestNov 15, 2024
Hi Matt, We’re sorry to hear about your frustration and appreciate you bringing this to our attention. We can confirm that we have sent your results to the email address provided, but sometimes they can end up in your junk or spam folder. If you haven’t received them, please let us know, and we’ll resend them immediately. We understand how important timely processing is, especially when opting for faster service, and we regret any delays you’ve experienced. We’re continually working to improve our service and communication to ensure a better experience for all our customers. Please don’t hesitate to reach out to our support team so we can resolve this for you as quickly as possible. Best regards, Usman Allergy Test
