Allergy Test Reviews | Read Customer Reviews of allergytest.co

Allergy Test Reviews | Read Customer Reviews of allergytest.co

Allergy Test reviews

779 approved reviews, newest moderated first

Virginia B.
Sep 22, 2024
I needed assistance with a previous…
I needed assistance with a previous order from a few years back and Kai helped me in so fast and was very respectful.
Reply from Allergy TestSep 23, 2024
Thank you for your kind words! We’re glad to hear that Kai was able to assist you quickly and respectfully. Providing excellent customer service is important to us, and your feedback is greatly appreciated. If you need any further assistance or have more questions, feel free to reach out anytime! Best regards, Usman Allergy Test
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Emma N.
Sep 22, 2024
Quick delivery and quality product
Quick delivery and quality product. Easy to use at home.
Reply from Allergy TestSep 23, 2024
Thank you for your wonderful feedback! We’re thrilled to hear that you received your order quickly and found our product easy to use at home. Your satisfaction is our priority! If you have any questions or need assistance in the future, please don’t hesitate to reach out. Best regards, Usman Allergy Test
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Ling D.
Sep 19, 2024
The online chat service from allergy…
The online chat service from allergy test is amazing. I ordered the blood test for my son but didn’t get any response after I posted the blood sample for 3 weeks. I was so worried if it has been lost and there’s no way to let my son do that again. Shawn helped me out and send the results to me straight away. So much relief from the stress and doing these tests much Efficient than your waiting the see the paediatrician and test for months. I finally know what’s the problem makes my son’s allergy and cause the asthma. Thanks a lot for Allergy Test Australia.
Reply from Allergy TestSep 19, 2024
Hi, Thank you so much for your wonderful review! We’re delighted to hear that Shawn was able to assist you promptly and relieve the stress of waiting for your son’s results. We understand how important it is to get answers quickly, and we’re glad that our test helped identify the cause of his allergy and asthma. If you ever need further assistance, don’t hesitate to reach out. Thank you for trusting Allergy Test Australia! Best regards, Usman Allergy Test
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Jenny
Sep 17, 2024
Test was easy to do
Test was easy to do. Response time for customer service query was excellent. 2 weeks and results were in. Helped to understand what my intolerances were and how to resolve issues.
Reply from Allergy TestSep 17, 2024
Hi, Thank you for your fantastic review! We’re so glad to hear that you found the test easy to complete and that our customer service team responded promptly. It’s great to know that the results helped you understand your intolerances and how to address them. If you have any further questions or need more assistance, we’re always here to help! Best regards, Usman Allergy Test
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Gem R.
Sep 17, 2024
Live chat was super easy
Live chat was super easy! Terry was fantastic. Thanks so much for resolving everything in minutes! :)
Reply from Allergy TestSep 17, 2024
Thank you so much for your kind words! We’re thrilled to hear that your live chat experience was smooth and that Terry was able to resolve everything so quickly. We’ll be sure to pass along your compliments! If you ever need assistance in the future, don’t hesitate to reach out. We’re always here to help! :) Best regards, Usman Allergy Test
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Michael A.
Sep 16, 2024
Live chat with Angel was awesome
Live chat with Angel was awesome, answered my questions immediately and was able to resolve a previously poor experience.
Reply from Allergy TestSep 17, 2024
Thank you for your wonderful feedback! We’re so glad to hear that Angel provided an awesome live chat experience and was able to resolve your concerns. We always strive to turn things around for our customers, and it’s great to know Angel could assist you so effectively. If you ever need further help, we’re here for you! Best regards, Usman Allergy Test
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Jen M.
Sep 16, 2024
Live chat was super easy and helpful
I always appreciate a live chat option with a real person. I was unable to login and Shawn had my account fixed in minutes!
Reply from Allergy TestSep 17, 2024
Thank you so much for your 5-star review! We’re thrilled to hear that you had a positive experience with our live chat service. We take pride in providing quick and efficient support, and we’re glad Shawn was able to resolve your issue so promptly. If you ever need assistance again, don’t hesitate to reach out. We’re always here to help! Best regards, Usman Allergy Test
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Lara C.
Sep 16, 2024
I am disappointed
I am disappointed. I am trying to get my overdue results, I cannot get though on the phone, the track my order does not work and no one is responding on the live chat. Please respond. Update: Results now received. Thank you for getting in touch and sending results promptly after my query.
Reply from Allergy TestSep 16, 2024
We’re very sorry to hear about the difficulties you’ve faced in trying to get your results and the trouble you’ve had with our contact methods. We understand how important it is to receive timely information, and we apologise for the inconvenience this has caused. I have personally investigated this and can see your results are ready and sent on the 29th August. I'll make sure to resend your results again. Thank you for your patience. Best regards, Usman Allergy Test
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