Great
Based on 779 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's Number 1 Allergy & Intolerance CompanyFind a happier, healthier you, today. For over 14 years we’ve helped over 1,000,000 people worldwide by offering clinically validated and complementary therapy tests. Our expert team help you easily discover the cause of symptoms supported by 24/7 customer care.Our values and our missionOur own accredited laboratories and scientific team continuously innovate and ensure quality. We also partner with approved labs and test manufacturers to bring you the very best health insights at home.For over 14 years, we have been a worldwide leader, providing clients with answers at exceptional value for money.Why us?Our Strongest asset is our people. This is not limited to the people who work with us, but the clients we help. That value underpins our customer obsession to treat customers fairly, professionally and with care. That is why we have a customer promise, satisfaction guarantee and offer a range of support structures for clients.Visit our websiteShop Allergy & Intollerance TestsShop Sensitivity TestsShop Health Tests
Allergy Test (allergytest.co) has 779 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
779 approved reviews, newest moderated first
Feira A.
The result hasn’t come in within 5 business days and Casey is super helpful for helping me track my order. The blood test kit is pretty straightforward. Highly recommended for the service and product.
Reply from Allergy TestJul 3, 2024
Thank you for your positive feedback! We’re thrilled to hear that Casey was able to solve your problems. We’ll be sure to commend Casey for their outstanding service. Thanks for your support! Brian Allergy Test
David P.
Cameron was quick with the information I needed, communicated clearly and was polite. A please to deal with.
Reply from Allergy TestJul 3, 2024
Thank you for the amazing review! We’re so glad to hear that you had a positive experience. Our team is dedicated to providing top-notch service, and your feedback is greatly appreciated. We look forward to your next visit! Brian Allergy Test
Daniel M.
Still have not received my testing kit yet and it has been over 3 weeks. Would like a refund please.
Reply from Allergy TestJul 1, 2024
Hi Daniel, The test you ordered is a digital download, you will not receive a kit for this test. The digital test instructions were sent immediately to you by email, so you don’t have to wait for a test kit. The email contains a link to complete and download your digital test submission form. You simply need to print this barcode form and return this to us along with your hair sample. All instructions on how to take, package, and where to send your sample can be found on the test submission form. If you have any further questions or queries, please reach out to our 24/7 live chat agents who can assist you in any language and get an instant response Brian Allergy Test
Mimi C.
My rating is the customer service portion of the transaction since I haven't had the test done yet, but Jesse was super helpful when helping me with a problem I had finding how to download the instructions. He searched until he found the transaction and gave me written step by step instructions for how to use the service. Thanks, Jesse.
Reply from Allergy TestJul 3, 2024
Thank you for your wonderful feedback! We are thrilled to hear that Jesse was able to help solve your problems. We will be sure to pass along your kind words. Your satisfaction is our top priority, and we appreciate your business! Brian Allergy Test
Janet
Jesse was very helpful in explaining the logistics of my test as I am based in Sydney Australia and the sample goes to the UK testing facility from a collection hub in NSW Australia which may take about 5-21 working days depending on customs. (I hope sooner) So I will get a notification as soon as it reaches the UK facility then test results within 3-5 days. At least it helped set my expectations.
Reply from Allergy TestJul 3, 2024
Thank you for your positive feedback! We’re glad to hear that you had a good experience with us. We always strive to improve, so if there’s anything we can do to earn that fifth star, please let us know. We appreciate your support and hope to see you again soon! Brian Allergy Test
Crina C.
Loads of things that i didn't knew what he is allergic of.
Reply from Allergy TestJul 3, 2024
We appreciate your kind words and are happy to hear that you had a positive experience. If there’s any specific area where we can improve, we’d love to hear your suggestions. Your feedback helps us grow and provide even better service. Thank you! Brian Allergy Test
Kim
Casey gave me a link to the download since I couldn't find it on my computer. She was quite fast and to the point and I appreciate that. Thanks Casey.
Reply from Allergy TestJul 3, 2024
Thank you for the glowing review! We’re happy to know that you had a great experience with our team. Your feedback is greatly appreciated, and we hope to continue meeting your expectations in the future. Brian Allergy Test
Consumer
Spoken with a lady via live chat, Named Angel very very happy with this service and advice was given clearly and promptly. Thank you Angel ⭐️⭐️⭐️⭐️⭐️
Reply from Allergy TestJul 3, 2024
We’re thrilled to receive your 5-star review! It’s wonderful to hear that you were satisfied with our service. Thank you for your kind words, and we look forward to your next visit! Brian Allergy Test
