Allergy Test Reviews | Read Customer Reviews of allergytest.co

Allergy Test Reviews | Read Customer Reviews of allergytest.co

Allergy Test reviews

779 approved reviews, newest moderated first

Ian E.
May 7, 2024
easy to use
easy to use - easy instructions and easy to submit - cant wait for the results
Reply from Allergy TestMay 7, 2024
Hi Ian, thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna Allergy Test
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Cheree J.
May 7, 2024
Jordan was great thank you!
Jordan was great thank you!
Reply from Allergy TestMay 7, 2024
Thank you so much for reaching out and giving us five stars, Cheree! ⭐⭐⭐⭐⭐ We are very proud of our LiveChat team, so we will pass this on to Jordan straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! Donna Allergy Test
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Hayley
May 6, 2024
I entered my address incorrectly
I entered my address incorrectly, but Rowan in the live chat was able to quickly fix the issue for me. Very happy with the customer service so far. I just hope the tests are as good as the live chat :-)
Reply from Allergy TestMay 7, 2024
Thank you so much for reaching out and giving us five stars, Hayley! ⭐⭐⭐⭐⭐ We are very proud of our LiveChat team, so we will pass this on to Rowan straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! Donna Allergy Test
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Carol W.
May 6, 2024
Couldn't find a form I needed
Couldn't find a form I needed and Blake helped me it in just seconds.!!
Reply from Allergy TestMay 6, 2024
Hi Carol, thank you for your 5-star review! ⭐⭐⭐⭐⭐ I am very happy that you had a positive experience and Blake was able yo help you so quickly! We're so proud of our 24/7 customer service team and will pass your kind words on to Blake straight away! Donna Allergy Test
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K. R.
May 6, 2024
Never received the items
Never received the items. Couldn’t log back in to notify someone. Terrible experience. No refund.
Reply from Allergy TestMay 6, 2024
Hi Katherine, thank you for your review. You’ll be pleased to hear that as you chose the digital download option, the digital test instructions were sent immediately to you by email, so you don’t have to wait for a test kit. The email contains a link to complete and download your digital test submission form. You simply need to print this barcode form and return this to us along with your hair sample. All instructions on how to take, package, and where to send your sample can be found on the test submission form. If you have any further questions or queries, please reach out to our 24/7 live chat agents who can assist you in any language and get an instant response, so you don’t need to leave 1-star reviews to get help with your query. As we have resolved your issue, would you please consider amending or removing the review as it contains incorrect information? Donna Allergy Test
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Lucy S.
May 5, 2024
Blake was very helpful
Blake was very helpful. He was able to respond to my questions about my hair sample very quickly. The live chat is an excellent service.
Reply from Allergy TestMay 6, 2024
Hi Lucy, thank you so much for the 5-star review! ⭐️⭐️⭐️⭐️⭐️ We're very proud of our customer service team and so pleased to hear that Blake was able to help you with your questions! We will pass your kind feedback on to Blake right away! Donna Allergy Test
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Hm
May 4, 2024
Cameron was very helpful in assisting…
Cameron was very helpful in assisting me with tracking my package!
Reply from Allergy TestMay 6, 2024
Thank you so much for reaching out and giving us five stars! ⭐⭐⭐⭐⭐ We are very proud of our LiveChat team, so we will pass this on to Cameron straight away. When your testing is so important in improving your lifestyle, we understand how important it is to have someone readily available to chat with! Donna Allergy Test
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Jacqueline I.
May 3, 2024
Great live chat service!
I initially gave a one star review because I had never received the email. Found it in my spam and chatted with Angel who was extremely helpful!!
Reply from Allergy TestMay 3, 2024
Hi Jacqueline, thank you for your review. You’ll be pleased to hear that as you chose the digital download option, the digital test instructions were sent immediately to you by email, so you don’t have to wait for a test kit. The email contains a link to complete and download your digital test submission form. You simply need to print this barcode form and return this to us along with your hair sample. All instructions on how to take, package, and where to send your sample can be found on the test submission form. If you have any further questions or queries, please reach out to our 24/7 live chat agents who can assist you in any language and get an instant response, so you don’t need to leave 1-star reviews to get help with your query. As we have resolved your issue, would you please consider amending or removing the review as it contains incorrect information? UPDATE: Hi Jacqueline, we're so pleased to hear that Angel was able to help you! We're very proud of our customer service team and will pass your kind feedback on to Angel right away! Would you consider updating your review rating in line with your review? Donna Allergy Test
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